Forum Discussion

Copper Contributor

Oct 05, 2021

Solved

Microsoft Teams won't allow me to sign in with another account

I was previously using teams for high school, but now since I enrolled into college they require us to use the same platform. I reinstalled the app, cleared the cache(because it still remembered my e...

microsoft teams

User Interface

eldiiarkg
Oct 05, 2021
Hello,
Please try this
win+r --> %appdata% --> local ---> Teams folder remove.
it might be a cache problem.
how did you reinstall the app?
Also please try to unlink previous MS account from settings ---> Accounts
Thanks,

Ashwini620

Copper Contributor

Nov 15, 2021

Barko20 I am facing the same issue . I changed one company to another & I am still getting old company login page & no any setting >account option on my MacBook Pro teams to add another accounts .

Tried uninstall & install but still not helpful .
Please advise .

Thanks

Waisze
Copper Contributor
May 05, 2022
Ashwini620
1. Press Command + space
2. Enter: ~/Library/Application Support/Microsoft/Teams
3. Delete the file

Good luck!
- Timthevideoguy
  Copper Contributor
  Oct 21, 2022
  This was Super helpful when I realized I have to delete the whole teams folder, thank you so much Waisze
- name_343
  Copper Contributor
  Oct 12, 2022
  I just used this and then reopened Microsoft Teams. Seemed to do the trick. Thanks!
- MJ1107
  Copper Contributor
  Jul 06, 2022
  I have the same issue changed company Teams wants me to login with old company e-mail. i tried re-installing--didn't work, same request. I don't have a/Library/Application Support/Microsoft/Teams path. only up to Microsoft.
  
  Waisze