Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Microsoft Teams-What happened to Test Call ?

Occasional Contributor


After the last update of MS Teams, it appears that Test Call has gone away..

Anyone knows where it is ?


thank you in advance!

9 Replies


I have version and I have Test call in settings > Devices. Do you run Teams in English, if not try that.


best response confirmed by Dimitris Melfos (Occasional Contributor)

@Dimitris Melfos 

Hi and welcome to the Microsoft Tech Community!

I found a solution from Microsoft themselves here:

Make a test call

To make a test call, select your profile picture, then Settings > Devices

Choose Make a test call under Audio devices

In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes. 


  • The test call feature is only available in English for now. Additional languages are coming soon.

  • We'll delete your test recording immediately after the call. It won't be retained or used by Microsoft.

  • The test call feature is currently unavailable for Teams on the web.

I hope this helps






Hello !

Thank you, apparently Microsoft has reorganized this function under the Profile/Settings menu

Much appreciated your fast response!




@Linus Cansby 


Hello Linus,


thank you for your response!





I don't know what you guys are looking at when dealing with the 'no test call' button, but this really needs to be addressed - and no, having to set language to English is not the solution. Even if you can't make a test call, there should at least be an indication that the mic is working - a sound bar perhaps? I have downloaded Teams to 2 Android devices, a Windows 10 device, and a Linux device. As far as I can tell, it works ONLY on the Linux and that took 3 hours to get it to that point AND it is still having trouble identifying the right microphone and camera. I have programming for 30 years. I am not a novice. Is there a solution out there or should I just insist on using other services with anyone who wants to contact me?

@ go to setting, devices and there is no TEST Call option.

It shows nothing. Do I have an out of date program?

I have an important meeting and they told me to down load this for a conference call and it just sucks!




To make a test call, select Settings and more Select to see more options next to your profile picture at the top of Teams and then choose Settings > Devices.

Choose Make a test call under Audio devices.

@__Martin__   Hi Team it appears much to the contrary that 365 Personal does NOT have the TEST call butto.  I have access to both the Business version and the Personal version  and it has been removed from the personal version.



This dumb program still isn't working properly. The option is not there.

While the question was asked over a year ago we still don't have a proper answer. Microsoft, what are you doing...