Forum Discussion
Microsoft Teams-What happened to Test Call ?
Hi and welcome to the Microsoft Tech Community!
I found a solution from Microsoft themselves here:
https://support.microsoft.com/en-us/office/manage-your-call-settings-in-teams-456cb611-3477-496f-b31a-6ab752a7595f
Make a test call
To make a test call, select your profile picture, then Settings > Devices.
Choose Make a test call under Audio devices.
In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.
Notes:
The test call feature is only available in English for now. Additional languages are coming soon.
We'll delete your test recording immediately after the call. It won't be retained or used by Microsoft.
The test call feature is currently unavailable for Teams on the web.
I hope this helps
Greetings
Martin
Hi and welcome to the Microsoft Tech Community!
I found a solution from Microsoft themselves here:
https://support.microsoft.com/en-us/office/manage-your-call-settings-in-teams-456cb611-3477-496f-b31a-6ab752a7595f
Make a test call
To make a test call, select your profile picture, then Settings > Devices.
Choose Make a test call under Audio devices.
In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.
Notes:
The test call feature is only available in English for now. Additional languages are coming soon.
We'll delete your test recording immediately after the call. It won't be retained or used by Microsoft.
The test call feature is currently unavailable for Teams on the web.
I hope this helps
Greetings
Martin
This doesn't really help or IMHO answer the OP's question. The OP indicated they had the functionality previously but that it was missing post upgrade. I am using Ver 1.5.00.2164(64-bit) on fully patched Win 10 with a personal account and like many posters do not have this option available nor for that matter the devices option under which it is nested.
Your response although correct can be easily found via a Google search which I assume many other posters like myself have tried before posting in channel. If you have any further information as to why the option is missing please amend your post.
Can someone from MS please jump on the thread and/or update the documentation to reflect in what situations/configurations this option is available. Doco suggest that it's an O365 config option for Admins to enable/disable this feature.
I would hope for people wanting to use this tool from personal accounts that the default O365 option is to allow test calls so end users can verify devices are working in teams before chewing up valuable time and resource in a meeting especially when teams may not be the end users preferred VC tool but be required for say a job interview by a potential employer.
Thanks
Greg