Forum Discussion
Microsoft Teams-What happened to Test Call ?
Hi and welcome to the Microsoft Tech Community!
I found a solution from Microsoft themselves here:
https://support.microsoft.com/en-us/office/manage-your-call-settings-in-teams-456cb611-3477-496f-b31a-6ab752a7595f
Make a test call
To make a test call, select your profile picture, then Settings > Devices.
Choose Make a test call under Audio devices.
In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.
Notes:
The test call feature is only available in English for now. Additional languages are coming soon.
We'll delete your test recording immediately after the call. It won't be retained or used by Microsoft.
The test call feature is currently unavailable for Teams on the web.
I hope this helps
Greetings
Martin
Some further information around usage patterns. Not sure if this helps your user case or not but I had a meeting the other day which was hosted from an O365 Business or Enterprise account. I connected with my personal account and after entering the meeting identifier but before entering the meeting was presented with "Test Call" button. I tried it and it worked. Knowing this would have been handy and if I had not connected with plenty of time before the meeting was scheduled to start the option would have been useless.
I still have no idea how this was triggered i.e. it could be that the organiser had the functionality enabled in their O365 environment and that is why it was available on login to the meeting or if it has just been moved there for personal users.
Again clarification from Microsoft in the end user documentation on how and when the functionality is available would be greatly appreciated. The user experience is poor and does very little to inspire confidence in the product.
Thanks
Greg
- Same experience when connecting to a call from a large business. I detest Teams because it is so flaky but it is all too often the default with businesses.