03-25-2020 05:13 PM
03-25-2020 05:13 PM
I am new to Microsoft Teams and am using it for remote presentations in a university course. Our classes have been suspended because of COVID-19. This was going to be my go to tool for presentations but after this experience I am now hesitant to use it for this application. My first experience with screen sharing has not been great. Students are doing oral presentations and have PPT or video to share with fellow classmates. On all three occasions the screen has frozen up and we could no longer see the presenter. We still had audio but I had to continually reconnect the audio. The Teams meetings work great for just a general discussion but once you add in or try to use some of the features it appears a bit fragile. Has anyone else had this experience.
03-26-2020 05:24 AM
Can you please try to do the screen sharing from a different device or try a Web Application instead. I am suspecting that some of the application or the Anti-virus is blocking some of the content on the Microsoft Teams Application causing the application to freeze.
You can also try to share the screen from your mobile application and see if that works fine.
05-06-2020 02:27 PM
I'm still new to Teams and in my meetings I have been sharing an excel file. If I share and select the document to share after just a couple of clicks the excel file would freeze and I couldn't do anything.
I have tried this instead:
Share the main screen in Teams, open the excel file and drag it over the main screen. So far this has worked for me. I no longer try to share the excel file itself.
Hope that helps!
06-18-2020 08:52 AM
@Darwin JebhaMy colleagues and I are also all seeing the same issue. We are using Office Pro Plus 2013. I don't know if this is the issue. I hope MS sort it out soon otherwise we will all switch back to WebEx (we all switched to Teams at the start of the COVID crisis because WebEx got overloaded).
06-25-2020 08:07 AM
Our company is having the same issue. The issue has recurred in many Teams videoconferences held by our senior management team and other company Teams meetings. This is no small issue and a solution needs to be found by Microsoft. Considering switching our company to ZOOM, which I've never experienced the issue. @Caper10
07-23-2020 01:49 AM
07-23-2020 06:34 AM
07-30-2020 12:38 PM
@Caper10 Seeing same issue - sharing O365 Excel, screen freezes. Note that you can roll the mouse wheel, and the scroll bar updates, but the file contents does not scroll. Sometimes unlocks after a few minutes. We have to revert to Webex for sharing Excel files.
07-30-2020 07:33 PM
Go to Microsoft Teams User Feedback forum and "like" the following bug reports, and maybe we can get the Teams developers to start looking into this issue!
08-03-2020 05:05 AM
I have been experiencing Microsoft Teams Screen Sharing Freezing in my Windows Desktop from mid may 2020. I have tried everything, including hard Windows Reinstall. Teams Screen Sharing was working ok before that date.
After a clean Windows reinstall Teams work ok. But as soon as it start getting the last updates it starts freezing. When I say freeze I mean physicall hard reset of the device is needed.
I also tried restoration points after every successfully Screen Sharing session after Windows clean reinstall. No way. As soon as I go back to the restoration point, the updates start coming and freezing comes back.
I am sure this is driver related issue and my organization is heavy relying on Teams for screen sharing. This is a real problem.