Forum Discussion
Microsoft Teams Screen Sharing Freezing
Caper10 I had the same issues when using Microsoft Teams in my Web Browser (Chrome). I turned off the Hardware Acceleration in your Settings > Advanced >System. It worked for me (so far).
- HollyM365Sep 20, 2021Copper Contributor
I use the Teams app, but I do use Chrome for our ticketing system, and turning off hardware acceleration in Chrome worked for me
- diamondeyeOct 05, 2021Copper Contributor
Tried turning off hardware acceleration in Chrome, tried sharing a monitor instead of an app, neither worked. It used to be just 50% of the time, now it's every single time. I'm going to have to reinstall. MS really needs to get a patch out on this, it's been well over a year, it's disrupting people's ability to work.
- Aj9000Oct 08, 2021Copper Contributor
Not sure if this will help others, but I also had two computers using the team app start having issues with screen sharing freezing up the app and the only way to end call was using task manager to force close. Running the command prompt as an administrator and then running sfc /scannow found corrupt files and fixed them which also corrected the teams issue on the two computers I had that had this issue.