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Forum Discussion

jeaninek

Brass Contributor

Mar 24, 2020

Solved

Microphone problems in Teams app

Hi all, When I use the Teams app, I have problems with my microphone when I wear my earphones. The other people in the conversations can't hear me. I tried it several times now. When I join the m...

Microphone

microsoft teams

kevenA
Aug 11, 2020
jeaninek
This is what worked for me.
I am using a USB microphone.

I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.
The mic will not work. It's bugged.

However, when accessing the device settings from the icon.

Then

The microphone will work normally.
I'm not sure why this happens. This is what I've found.

I hope It helps.

Forrest_H

Steel Contributor

Apr 22, 2020

If using Windows 10,
Go into Settings, System, Sound, In the Input Section change dropdown to Headset Microphone
below that is Device Properties, slide the scale to 100 and try again.
If that doesn't work try the Troubleshoot button below Device Properties.

Jowag
Copper Contributor
Apr 23, 2020
The microphone works well for all other apps except Teams
- Manuel_Calzado
  Copper Contributor
  Sep 10, 2020
  I Have the same problem. My Mic works well on Lync meetings, but not in Teams.

Resources

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The other people in the conversations can't hear me. I tried it several times now. When I join the m...","body@stringLength":"676","rawBody":"

Hi all,

When I use the Teams app, I have problems with my microphone when I wear my earphones. The other people in the conversations can't hear me. I tried it several times now. When I join the meeting in the web version of Microsoft Teams, my microphone works perfectly fine with my earphones. But I would like to join the meetings in the Teams app. What could be the problem?

I already tried several things. My microphone is not muted, I selected the right headphones in the settings in Teams. I also did a test call in the Microsoft Teams app. I cannot hear myself in this test.

Thank you for your help.

","kudosSumWeight":5,"postTime":"2020-03-24T06:45:41.687-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Microphone","text":"Microphone","time":"2020-03-24T06:45:41.687-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:microsoft teams","text":"microsoft teams","time":"2016-11-01T13:25:26.156-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1249592_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":178958},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi all,

Thank you for your help.

"},"Conversation:conversation:1249592":{"__typename":"Conversation","id":"conversation:1249592","solved":true,"topic":{"__ref":"ForumTopicMessage:message:1249592"},"lastPostingActivityTime":"2022-04-28T07:14:12.740-07:00","lastPostTime":"2022-04-28T07:14:12.740-07:00","unreadReplyCount":56,"isSubscribed":false},"ModerationData:moderation_data:1249592":{"__typename":"ModerationData","id":"moderation_data:1249592","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:1249592_1":{"__typename":"Revision","id":"revision:1249592_1","lastEditTime":"2020-03-24T06:45:41.687-07:00"},"ForumReplyMessage:message:1328555":{"__typename":"ForumReplyMessage","id":"message:1328555","conversation":{"__ref":"Conversation:conversation:1249592"},"author":{"__ref":"User:user:4306"},"revisionNum":1,"uid":1328555,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftTeams"},"subject":"Re: Microphone problems in Teams app","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1328555"},"parent":{"__ref":"ForumTopicMessage:message:1249592"},"body":"If using Windows 10,
Go into Settings, System, Sound, In the Input Section change dropdown to Headset Microphone
below that is Device Properties, slide the scale to 100 and try again.
If that doesn't work try the Troubleshoot button below Device Properties.","body@stringLength":"272","rawBody":"If using Windows 10,
Go into Settings, System, Sound, In the Input Section change dropdown to Headset Microphone
below that is Device Properties, slide the scale to 100 and try again.
If that doesn't work try the Troubleshoot button below Device Properties.","kudosSumWeight":0,"repliesCount":2,"postTime":"2020-04-22T05:44:51.241-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1328555_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":132208},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwxMzI6MHxpbnQsMTMzMTA3NSwxMzMxMDc1","node":{"__ref":"ForumReplyMessage:message:1331075"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1745483548726":{"__typename":"CachedAsset","id":"theme:customTheme1-1745483548726","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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jeaninek

This is what worked for me.

I am using a USB microphone.

I found this strange behavior. When I click on \"Show device settings\" in the \"More actions\" menu.

The mic will not work. It's bugged.

However, when accessing the device settings from the icon.

Then

The microphone will work normally.

I'm not sure why this happens. This is what I've found.

I hope It helps.

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Microphone problems in Teams app","moderationData":{"__ref":"ModerationData:moderation_data:1651104"},"body":"

I Have the same problem. My Mic works well on Lync meetings, but not in Teams.

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