Apr 06 2020 01:34 PM
I have been running Teams client on my Mac for over a year now, through various updates and versions both of the Teams client and of MacOS. I'm currently on MacOS 10.14.6 and Microsoft Teams Version 1.3.00.4460.
What I see regularly is that the main Teams window just stops being accessible. Usually I have it running all the time in the regular display mode - not full screen - and can alt-tab switch between Teams and other apps as normal. Then, after a while, I suddenly find that when I alt-tab to Teams, the app window no longer appears. The menubar shows the Teams menu, and I can go through the menu OK, but most options have no effect. 'About Microsoft Teams' does nothing. Window > Bring All to Front does nothing. Window > Minimize does nothing, etc. The Help options mostly work, but that's about all.
The only solution is to Quit Microsoft Teams and restart the app.
It's a real pain. I frequently end up missing messages because of this.
Has anyone else encountered this issue?
Nov 03 2022 09:19 AM
@Nick Milner Alt-Tab is not a standard predefined shortcut on macOS (at least, I can't use it/find it). You can command-tab to the Teams app and then do Control-Down Arrow to view all its windows and select one. However, I have tried that in the past, and there simply is not window to select (in those cases where the Teams app decided to lose contact with the world).
Nov 03 2022 10:03 AM - edited Nov 03 2022 10:05 AM
I didn't say ALT-Tab, I said Command-Tab, and the suggestion was to Command-Tab to the Teams app and (while continuing to hold Command-Tab) press the up arrow to select a window. You might see "No available windows" but that just means none available on that display. Press up arrow again and you should highlight either a lost window on another display or an empty frame around nothing - selecting that usually brings Teams back to life. That's been my experience anyway. YMMV.
Nov 03 2022 10:11 AM
Nov 03 2022 10:33 AM
@Nick Milner Thanks for the hint. I'll try it next time. I wasn't aware of the cursor-keys-during-cmd-tab functionality. It may save me the hassle of restarting Teams, although I don't consider it a solution.
The 'Frame round empty space' seems to me to be a pretty key thing here. It seems to always be there when cmd-tab-cursoring to Teams - clearly there's something the Teams app is doing to bring that into existence - I don't see it when cmd-tab-cursoring around other apps. Is this where it's getting stuck?
Nov 03 2022 10:51 AM
Feb 27 2023 06:25 AM
@RichBaldry 2 years later and this remains an issue - its very annoying. I also notice, that when you restart it often takes a while to get Teams running up to the point where you can actually join a meeting. I wonder if bluetooth headsets might be a contributing factor (do they cause the disappearing window - haven't been in a position to run without a headset for a few days to try) - as when I restart Teams, trying to connect audio is then an issue and often I will get an extended "joining" message as I desperately try to get into the meeting I am now late for as the window was gone.
Jan 24 2024 01:20 AM - edited Jan 24 2024 01:24 AM
I found a great workaround to this issue. Install app on mac "alttab" alt-tab — Homebrew Formulae and then use Option+Tab on mac to display all windows (yes, even minimized windows on app) and it brings the hidden main window to the screen, YAY!! let me know if this solves