Forum Discussion
Logitech Rally/Tap with Windows. Devices stuck on blank screen after nightly reboots
We recently deployed Teams Rooms devices across our org. We have about 60 devices currently, all Rallybar w/ Tap and Intel Nuc. I've notice that randomly some devices will get stuck at a blank black ...
Having the same issue. One unit is actually freezing up mid meeting multiple times. Will try updating to the latest driver but we have been battling this issue for the last couple of months. It's quite frustrating because I purposely did not join these to our domain because I didn't want any policies getting in the way of these things functioning correctly. Leave it to MS to break them anyway. I can't win!
- We were already running that version after trying to fix an issue with the display rebooting. It did the trick for a few weeks but started acting up again yesterday. We are trying the new 30.0.101.1960 driver now. So far our display issues are gone but time will tell if it remains stable.
We have had the same issue when the intel NUC is updated to use the intel DCH graphic driver, NUCs with the legacy driver do not have the issue.
We are now trialing the HDMI firmware that lists this specific fix at HDMI Firmware Update Tool for NUC8i3BE, NUC8i5BE, NUC8i7BE (intel.com)
We did that Firmware update tool awhile ago too and it helped. We haven't had any issues with our HD projectors and displays after running it. Most of our rooms are HD... with one 4K projector. The 4K was giving us issues is my last post. So far, no issues with our 4k projector and the NUC post upgrading the driver to 30.0.101.1960. This driver update seems to be the fix. If I have issues again, I'll be sure to come back and let you all know.
