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Live Events - See All Presenters View

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New Contributor

Just starting to use and test Teams Live Events. In one we've tested already with 6-7 presenters, how can you make the view for each presenter to see each other's webcam feed? It seems to randomly populate anyone from 1-2 to 5-6 presenters in the "backroom" on the presenters see and the video quality is horrid. We are all on my college's LAN and have plenty of bandwidth. MS Teams Support has been totally unhelpful to resolve this. How can you adjust each presenter's grid for viewing each other and force HD video quality? I'm missing Google Meet's ability here! Thank you.

6 Replies
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@Scott_Baker_SCC 

 

Presenters will be within what feels like a fairly normal Teams meeting, their view will be a grid of up to 9 videos. Once someone starts sharing a screen you'll see a smaller number of videos across the bottom of the meeting, depending how big the screen is. They can switch back to the grid by clicking on one of the videos.

 

The producers view is different, and will show small versions of each video so they can be selected and added to the queue.

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@Steven Collier 

 

Thanks. We are not seeing the Presenters view to be like a regular Teams Meeting. There is no control over the number of other presenters you can see in the grid and the video is terrible quality. In regular Teams meetings all is good for video quality and I think a regular meeting gives you either a group or one-up view option (but still lacking in user-controlled viewing IMO). So it seems like something is up specifically with Presenters view of Live Events. Everyone is now hesitant to use it based on the poor UI. The Attendee view of the live stream works fine for the most part.

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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@Scott_Baker_SCC Pinning videos is not available to presenters in a LiveMeeting, so it'll always be a grid of up to 9.

 

There's no specific technical reason why video quality would be different to a regular meeting, all the same technology is used. Try looking at the call records for effected users in Teams admin to diagnose any network issues effecting quality.

 

All this is going to change by about the end of this year, there will be a new experience where regular Teams meetings will allow up to 1000 live attendees and 20,000 view only attendees under the Advanced Communications license. It'll take away the difference between a Live Event and regular meeting, so your users can be familiar with pinning, spotlighting etc. in either scale of meeting.

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@Steven Collier thank you. What is the Advanced Communications License? Is it included with E3/A3 licensing?

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@Scott_Baker_SCC 

 

No it's an additional cost on top of A/E 3 or A/E 5 that brings advanced meeting functionality, or rather will do later this year.

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