Apr 29 2020 01:20 AM
Apr 29 2020 01:20 AM
I'm wondering if anyone else is having the same problem, when I start a video in a meeting on the desktop app, my video is very laggy, as soon as I enable a custom background or the background blur it fixes the problem, disabling this makes it laggy again.
I don't have the same problem using the video in the web browser version of teams, really odd.
I made a video on my phone to show you whats happening, viewable here: https://imgur.com/Ve0d3r2
Apr 29 2020 11:10 PM
Apr 30 2020 01:21 AM
Hi @Chris Webb thanks for the response, I've tried disabling that but it still the same. Very odd. Also tried updating graphics card drivers, removing teams and re-installing etc. Odd bug. Other software such as the Zoom client don't have the bug so its definitely something to do with the teams desktop client.
Jun 04 2020 10:26 AM
I have the exact same issue over here @Alex Nagy.
When I use Teams on my notebook with the build in camera, no issues. When I use Teams on my desktop PC with my Auky webcam, the video feed is very laggy, exept when I turn on background blur. Really weird and I hope they will fix it soon.
Jun 30 2020 06:24 AM
@Alex Nagy I am having the exact same problem too, please let me know if you manage to fix it
Jun 30 2020 06:27 AM
No joy sorting it, the users you are speaking to don't notice it, and if you watch a playback of a recorded meeting it looks fine. Very odd.
Aug 28 2020 02:28 AM
@Alex Nagy Check your video card drivers.
Make sure you got the latest version from the vendor website.
Aug 31 2020 09:57 AM
I have the exact same problem!
I use Teams on my desktop with Logitech webcam and the video feed is very laggy,
but when I turn on background blur, the problem disappear...…. weird
Sep 06 2020 01:05 PM
Oct 26 2020 01:41 PM
Nov 12 2020 04:35 AM
@Alex Nagy Guys. ... Had lagg issue with $200 Logitec 4K webcam...... Fixed it by going into MS Teams/settings/general and checked the "Disable GPU hardware acceleration"... closed and restarted MS Teams,, all good
Nov 12 2020 09:05 AM
@billyk1035 I can confirm this did not work for us. Completely exiting Teams and going back in seems to resolve it for us. Although since a new point version came out in the last few days, we're not seeing it happen as frequently.
Nov 30 2020 02:31 AM
@billyk1035 That worked for me thanks with a full/hard re-start on Teams. Thanks.