Forum Discussion
Laggy video on desktop app - enabling custom background fixes?
Hi Guys, I'm wondering if anyone else is having the same problem, when I start a video in a meeting on the desktop app, my video is very laggy, as soon as I enable a custom background or the backgro...
Alex Nagy Guys. ... Had lagg issue with $200 Logitec 4K webcam...... Fixed it by going into MS Teams/settings/general and checked the "Disable GPU hardware acceleration"... closed and restarted MS Teams,, all good
billyk1035 I can confirm this did not work for us. Completely exiting Teams and going back in seems to resolve it for us. Although since a new point version came out in the last few days, we're not seeing it happen as frequently.
billyk1035 That worked for me thanks with a full/hard re-start on Teams. Thanks.
