Jan 04 2022 09:14 AM
We're running into an issue with several laptops with integrated intel graphics where Teams becomes frustratingly slow when GPU acceleration is enabled. You will type something and then there is a solid 2-second delay before the content populates. We've found that turning off GPU acceleration resolves this but it would seem that whenever Teams updates, it defaults it to being back on.
I know there aren't any GPO's for Teams but is there somewhere else we can configure this to avoid having to manually toggle this setting each time?
Thanks!
Jan 04 2022 11:05 AM
Jan 04 2022 12:36 PM
Hey Sam - it's seemingly random at the moment but it's seems to only happen to laptops. We're a dell shop, we use Cylance for AV (checked logs, nothing flagging there).
Worth noting, it's happening to both Teams and Excel and the resolution has been the same for both: disable GPU acceleration.
Jan 04 2022 01:22 PM