Forum Discussion
iOS Login error: MS Teams and Authenticator app just loops
When I start MS Teams on my mobile, it just switches to the Authenticator app and then back to Teams -> MFA -> Teams -> MFA -> Teams -> MFA.... in a infinite loop?! I’ve tried waited 5-10 min with ...
It’s 2024 and I’m experiencing this issue again this week. None of the workarounds worked for me and the loop is constant, so I can’t use teams on my phone anymore. It’s really not ideal…
RJulien I had the same problem when signing into the Loop app on my iOS device. What finally worked for me was downloading another Office mobile app (Word in my case) and signing in. Once Word signed in then I went back to Loop it had already signed me in. Seems like a cached credential or something with the Authenticator app and downloading a fresh Office app forced a new token.