Mar 18 2022 10:05 AM - edited Mar 18 2022 10:07 AM
Mar 18 2022 10:05 AM - edited Mar 18 2022 10:07 AM
Hi, When I use a "WebSite" tab to display a SharePoint Page in Teams, when clicking on links, it does nothing. However, if the tab points to other sources like a web site, links are working.... Any idea how to make it work with SharePoint pages?
I don't want to use the "SharePoint" Tab as, frequently, loading performance is horrible.
Mar 18 2022 10:27 AM
@Martin Coupal AFAIK if the link it trying to open a new window or new tab then it won't work, as this really isn't a browser. If it's a straight link then it will work. There are lots of different ways to make links in SharePoint, maybe check how they are configured.
Mar 18 2022 10:33 AM
Mar 31 2022 11:07 PM - edited Apr 01 2022 12:10 AM
We are having the same problem. More curious - one link is working. But it does not differ from the others.
It is also not working in Teams web.
As the Tab is rolled out in about 300 Teams and it worked before - there must have been a change in the last 1-2 months.
Correction: After clearing my Teams cache - this is also not working
May 04 2022 01:54 AM
May 04 2022 01:57 AM
May 04 2022 02:00 AM
@Andrewlong I would recommend opening cases with Microsoft in order to get a formal response and update if they identify a fix is required. I've checked in my client and not had a problem with any links so far so can't really comment further.
May 04 2022 02:03 AM
May 09 2022 06:01 AM
@Steven Collier @Andrewlong Did you find any help when raising the ticket on this subject? I have exactly the same issue en indeed cleared the cache
May 09 2022 07:45 AM
May 10 2022 07:08 AM
Oct 31 2022 10:59 AM
I have the same issue but on and off. Text hyperlinks are set to open in new tab but as soon as republishing the page, the links revert back to open in new tab unchecked... Any suggestions?
Mar 07 2023 10:39 PM
i am also facing same issue. I have uploaded files in the team. the link was working for few weeks and now suddenly stopped it says file doesn't exist. however when i go to SharePoint site all uploaded files links are working.
Apr 15 2023 04:38 PM
Albeit that this thread is somewhat old now, I nonetheless thought I'd share my 2 cents as no one else on this thread has shared any meaningful comments wrt what exactly is causing this particular issue nor why the behaviour experienced is not necessarily consistent for all users nor what steps you can follow to reproduce this issue and last but certainly not least what you can do to fix it :-).
Let me begin with the last point I mentioned above, given that's what everyone reading this response is wants to know. The answer in that regard is quite simple but equally not the answer most of you want to hear.
Basically you need to use a SharePoint app tab to display SharePoint pages because should you choose to alternatively use a Website app tab to display SharePoint page you and other users in your Team will encounter this issue when clicking on links to other site pages that are configured to load in the same Website app tab window. Links on any site page configured to load in a new web browser tab will work as expected and not experience similar behaviour to links configured to load in the same window,
So why then may some if not all of your links configured to load other site pages in the same Website app tab window work as one would expect them to, whilst this may not be the case for one or more other users when viewing the same SharePoint site page within the context of a Website app tab?
Great question, and extremely difficult to identify the exact root cause for this behaviour.
The easiest way for you to reproduce this exact behaviour on your own workstation, especially if you are addiment the problem doesn't exist on your workstation, is to clear the Microsoft Teams client app cache on your workstation, and subsequent to which re-evaluate the user experience / behaviour when viewing and navigating to other site pages via your SharePoint site(s) embedded in a Website app tab(s) in your Teams workspace.
Clear Teams Cache
Should you clear the Teams cache on your workstation I believe every single link configured to load a site page in the same Website app tab associated to your SharePoint site (page) will no longer work for you on your workstation and when clicking on such links in Teams nothing will happen.
Importantly, no other users will be impacted by the steps / actions to reproduce the issue as detailed above,
Another interesting observation is that if you hold down the Ctrl key and click on a link to load another page on the site that hasn't been working, you should observe that annoyingly that the page should now in fact load, albeit in a new Team web browser window which does little more than prove that the Website app tab can access the "broken" links when it wants to.
Ok, but what if you don't want to completely break all the links that open site pages in the same Website app tab window if you were to clear the Teams cache on your workstation. Thankfully there is another relatively easy way to reproduce the issue without wreaking havoc in your own MS Teams client app or anyway else for that matter. For this test you would need to perform the following steps:
The biggest issue I have with this behaviour in Teams Website apps tabs associated with SharePoint site pages is that Microsoft do not support the configuration of SharePoint app tabs in Teams Templates.
This means you can't add a SharePoint app tab to a channel in a Teams Template and associate that tab with a SharePoint site page. Each time a new Team is created using such a Teams Template, someone would have to manually go and associate the relevant SharePoint site page to the SharePoint app tab in each new Teams workspace provisioned, which completely defeats the purpose of using Teams Templates to automate the provisioning of new Teams workspaces for certain scenarios.
Conversely with a Website app tab you can associate it with the URL to a SharePoint site page when you add it to a channel in a Teams Template, Should you do so there would be no need for someone to manually go and associate the relevant SharePoint site page to the Website app tab in each new Teams workspace provisioned. Unfortunately per this thread one can't leverage this approach because of the bizarre behaviour experienced when clicking on links to other pages on the site that are configured to load in the same window when using the Website app tab to embed the associated SharePoint site. The workaround is even more bizarre.
This behaviour is seemingly identical when using the Teams web client app - i.e. logging into Teams in a web browser app such as Chrome.