Forum Discussion
Jallcock
Aug 13, 2021Copper Contributor
How to pull Call logs from users and call que
I am wanting to know if there is a way as an admin to pull the call logs of a user or a call queues. Also to see who answered the call from the call queue. I'm not finding anything not even a powershell I can use. Any help would be appreciated.
1 Reply
- This is something that you should be able to do with Microsoft Graph API. Not done it myself but start here https://docs.microsoft.com/en-us/graph/api/resources/callrecords-api-overview?view=graph-rest-beta