How to disable voicemail in Teams?

Question

Hi,&nbsp;I'm trying to disable the voicemail function in our Teams, but after several changes is still active.&nbsp;My first attempt was using the admin:&nbsp;&nbsp;The second try was with PowerShell:PS C:\WINDOWS\system32&gt; Import-Module "C:\Program Files\Common Files\Skype for Business Online\Modules\SkypeOnlineConnector\SkypeOnlineConnector.psd1"PS C:\WINDOWS\system32&gt; Import-Module SkypeOnlineConnectorPS C:\WINDOWS\system32&gt; $userCredential = Get-CredentialPS C:\WINDOWS\system32&gt; $sfbSession = New-CsOnlineSession -Credential $userCredential -OverrideAdminDomain "xxxx.onmicrosoft.com"PS C:\WINDOWS\system32&gt; Import-PSSession $sfbSessionModuleType Version &nbsp; &nbsp;Name &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;ExportedCommands---------- ------- &nbsp; &nbsp;---- &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;----------------Script &nbsp; &nbsp; 1.0 &nbsp; &nbsp; &nbsp; &nbsp;tmp_meci30o2.kkl &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;{Clear-CsOnlineTelephoneNumberReservation, ConvertTo-JsonForPSWS, Disabl...PS C:\WINDOWS\system32&gt; Get-CsTeamsCallingPolicyIdentity &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; : GlobalDescription &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;:AllowPrivateCalling &nbsp; &nbsp; &nbsp; &nbsp;: TrueAllowWebPSTNCalling &nbsp; &nbsp; &nbsp; &nbsp;: TrueAllowVoicemail &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; : UserOverrideAllowCallGroups &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;: TrueAllowDelegation &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;: TrueAllowCallForwardingToUser &nbsp;: TrueAllowCallForwardingToPhone : TruePreventTollBypass &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;: FalseBusyOnBusyEnabledType &nbsp; &nbsp; &nbsp;: DisabledMusicOnHoldEnabledType &nbsp; &nbsp; : EnabledSafeTransferEnabled &nbsp; &nbsp; &nbsp; &nbsp;: DisabledPS C:\WINDOWS\system32&gt; Set-CsTeamsCallingPolicy -Identity Global -Allowvoicemail AlwaysDisabledPS C:\WINDOWS\system32&gt; Get-CsTeamsCallingPolicyIdentity &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; : GlobalDescription &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;:AllowPrivateCalling &nbsp; &nbsp; &nbsp; &nbsp;: TrueAllowWebPSTNCalling &nbsp; &nbsp; &nbsp; &nbsp;: TrueAllowVoicemail &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; : AlwaysDisabledAllowCallGroups &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;: TrueAllowDelegation &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;: TrueAllowCallForwardingToUser &nbsp;: TrueAllowCallForwardingToPhone : TruePreventTollBypass &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;: FalseBusyOnBusyEnabledType &nbsp; &nbsp; &nbsp;: DisabledMusicOnHoldEnabledType &nbsp; &nbsp; : EnabledSafeTransferEnabled &nbsp; &nbsp; &nbsp; &nbsp;: Disabled&nbsp;After these changes, when I try to call a collegue, the voicemail is still enabled.&nbsp;How can I disable this function?

vcima · Answer

vcima1210&nbsp;&nbsp;https://docs.microsoft.com/en-us/microsoftteams/set-up-phone-system-voicemail

ruudr · Answer

vcima&nbsp;that doesn't tell you how to disable it so not helpfull&nbsp;I have the same issues seems MS thinks again everyone should have this, users think they should not.&nbsp;&nbsp;In addition we do not use the platform for calling, so voicemail in teams really should not be available.

christianjbergstrom · Answer

You have these options to choose from https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy#voicemail-is-available-for-routing-inbound-calls and you can change the existing value either in Teams admin center under Voice and "Calling policies" or by using PowerShell.

https://docs.microsoft.com/en-us/powershell/module/skype/set-csteamscallingpolicy?view=skype-ps

james_uk · Answer

vcima1210&nbsp;&nbsp;I have used this information today. To clarify, my findings are that the solutions provided work but the options are not disabled on the end-user devices. I have tested disabling forwarding and voicemail and regardless of the options the end-user specifies they are ignored when the "disable policy" is applied.&nbsp;I'm guessing that Microsoft didn't write the software in a way that the settings could be hidden when disabled but at least the functionality works.

m77ewl · Answer

Connect to teams powershell and run the following
Get-CsOnlineVoicemailUserSettings -Identity email@domain.name.com
to check whats set then to disable run the following
Set-CsOnlineVoicemailUserSettings -Identity email@domain.name.com -VoicemailEnabled $false

if you have issues connecting to teams powershell try the below

install-module AzureADPreview
$credential = Get-Credential
Connect-MsolService -Credential $credential
Import-Module MicrosoftTeams
(if the above fails)
$PSVersionTable.PSVersion
ensure version is 5

Install-Module -Name PowerShellGet -Force -AllowClobber
Install-Module -Name MicrosoftTeams -Force -AllowClobber

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How to disable voicemail in Teams?

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