Forum Discussion
Ingo_DHP
Nov 21, 2022Copper Contributor
GPU cannot be disabled (Win 10)
Hello all, I've been using MS Teams for some years now with little issues on a Dell Notebook with a dedicated GPU. I always had turned hardware acceleration off in Teams, as it drains the battery...
- Dec 01, 2022Hi there - we don't recommend disabling Teams GPU as this tends to cause heavier load on the CPU and can ultimately slow down the app. However in your case if you've found that it makes your experience smoother, I'd be interested to know more about this. Did you disable this specifically from the Teams settings, or from Windows Settings itself? There are typically both the software GPU to disable (Teams) and hardware option to disable (Windows) that you can do.
Thanks,
Sam Cosby, Teams Engineering PM
Sam Cosby
Microsoft
Dec 01, 2022Hi there - we don't recommend disabling Teams GPU as this tends to cause heavier load on the CPU and can ultimately slow down the app. However in your case if you've found that it makes your experience smoother, I'd be interested to know more about this. Did you disable this specifically from the Teams settings, or from Windows Settings itself? There are typically both the software GPU to disable (Teams) and hardware option to disable (Windows) that you can do.
Thanks,
Sam Cosby, Teams Engineering PM
Thanks,
Sam Cosby, Teams Engineering PM
Ingo_DHP
Dec 01, 2022Copper Contributor
Thank you, Sam Cosby,
disabling hardware acceleration in the app (Teams) did nothing for me - it kept using the dedicated GPU, not the IGP, which drained the battery very fast. This was different in earlier versions of Teams, which didn´t call for the GPU.
I have now disabled the GPU in the Windows device manager (I very rarely need it anyway). It now works reasonably fine. You would recommend to switch hardware acceleration back on again, now the GPU is out of the way? I'll try that as performance is not stellar right now.
Cheers , Ingo