General Channels is missing

Occasional Contributor



The general Channel is missing from my Team. It's not listed in the left pane, but it's shown if I go to the 

manage team option and the "channels" tab. Then I can see it.

In some other Teams groups, I DO see the general channel, but I cannot see other channels that I have created.


3 Replies
Do you have the problem in all the Teams clients (Desktop, Web, Mobile) or just in one of them? If this is a general problem, open a support ticket so Microsoft can take a look at what can be happening
best response confirmed by ThereseSolimeno (Microsoft)
As Juan said, sounds like a cache issue to me, sign out of whatever client you are in, and sign back in so it updates the cache and see if the issue resolves itself.

Signed out and in, tried the web version of teams on another PC. Still the same. But you are right in that it seems like a cache issue because other users in the tenant do see the folders correctly. I just don't know what to do to "clear the cache".