Apr 02 2020 07:12 AM - edited Apr 02 2020 07:20 AM
I got a very embarrassing problem here....
I just hosted a 90min call on Teams including a recording of said call.
At the end got hasty, having to join another call - and left the meeting before ending the recording.
Now, all I see is the chat entry of that call that recording has started and a few lines later, it say meeting has ended.
Please, can anyone tell me how to retrieve my recording ?!
Apr 02 2020 08:10 AM
Apr 02 2020 09:48 AM
Apr 02 2020 10:01 AM
Apr 02 2020 10:57 AM
Thanks for looking into this.
Meanwhile, luckily, I did get a notification that my video was ready. So, despite Teams not showing it and the file not being listed in Stream, eventually it appeared there.
However, even if the file is there, the recording, after som ~26minutes freezes.
Meaning, Audio keeps running fine, but the video freezes at that timestamp and doesn´t resume until the end of file.
Any ideas?
Apr 02 2020 12:41 PM
Jun 25 2020 08:45 AM
Solution
I dropped the call before ending the recording. After reading the answers to your question, I called back into the conference call and found 7 out of 105 attendees were still active on the call (they forgot to exit the meeting). I was able to end the recording and dismiss the seven people. I didn't want to store a four-hour recording just 38 minutes.
May 12 2021 08:53 AM
The workaround is to join the meeting again and stop the meeting.
Feb 23 2024 03:01 PM
@Arvind_Kumar_Avinash that won’t fix the issue if you turned off the recording before exiting the meeting, but there were a couple of minutes before I turned off the meeting that some issues not pertaining to the original meeting were discussed. Is there a way to delete the end of the recording from the time the official meeting ended and the time the recording was stopped?
Mar 20 2024 02:10 AM
@Diane_32404 it would be good if we can edit the video, as this happened in a meeting at work yesterday and now there is a 16 HR recording...
Jun 25 2020 08:45 AM
Solution
I dropped the call before ending the recording. After reading the answers to your question, I called back into the conference call and found 7 out of 105 attendees were still active on the call (they forgot to exit the meeting). I was able to end the recording and dismiss the seven people. I didn't want to store a four-hour recording just 38 minutes.