forever connecting - tap scheduler (MS Teams)

Occasional Visitor

hi guys,

 

have difficulty connecting accounts with microsoft standard room license equipped on the tap scheduler (mfa removed).

 

after entering the credentials it goes into a blank screen with a long progress bar with words "connecting" on top.

 

admin centre shows the panels are connected with the relevant account signed-in and is able to remotely control the device for a restart or sign in.

 

any ideas to tshoot this would be helpful  :)

 

 

1 Reply

@Chrissssss 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create