External invited users not showing in participants screen

Regular Visitor

Hi there how can I see the external invites in the Teams meeting screen so I can tell who has/has not yet joined.

can seem to find any related info to this.

4 Replies

@CNExpera Hello, can't say I understand your question really but will reply anyway. You're welcome to elaborate.

 

You can see the joined participants in the meeting itself by choosing 'Participants' from the menu bar. You can also find participant information before the meeting, who has accepted or not for ex, by simply opening the meeting invite in Teams. There's a list to the right. You can also use Outlook and the "tracking" feature in the calendar view to see this information. As long as the invitees has responded you'll at least know which participants to expect.

@ChristianBergstrom What he is saying is that during your meeting, when it starts it shows "invited" in the participants list until they join, then they show as joined.  So the invited list dwindles hopefully to zero.  However, external users do not show up in the participants list.  They only show in the joined list once they have joined.  We have the same problem here at NMHS.org.  

Hello, @CNExpera, your issue can be caused by poor connection or cache. My recommendation is to clear it, using the instructions in this article: Here is a helpful PowerShell script: 

$challenge = Read-Host "Are you sure you want to delete Teams Cache (Y/N)?"
$challenge = $challenge.ToUpper()
if ($challenge -eq "N"){
Stop-Process -Id $PID
}elseif ($challenge -eq "Y"){
Write-Host "Stopping Teams Process" -ForegroundColor Yellow
try{
Get-Process -ProcessName Teams | Stop-Process -Force
Start-Sleep -Seconds 3
Write-Host "Teams Process Sucessfully Stopped" -ForegroundColor Green
}catch{
echo $_
}
Write-Host "Clearing Teams Disk Cache" -ForegroundColor Yellow
try{
Get-ChildItem -Path $env:APPDATA\"Microsoft\teams\application cache\cache" | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:APPDATA\"Microsoft\teams\blob_storage" | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:APPDATA\"Microsoft\teams\databases" | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:APPDATA\"Microsoft\teams\cache" | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:APPDATA\"Microsoft\teams\gpucache" | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:APPDATA\"Microsoft\teams\Indexeddb" | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:APPDATA\"Microsoft\teams\Local Storage" | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:APPDATA\"Microsoft\teams\tmp" | Remove-Item -Confirm:$false
Write-Host "Teams Disk Cache Cleaned" -ForegroundColor Green
}catch{
echo $_
}
Write-Host "Stopping Chrome Process" -ForegroundColor Yellow
try{
Get-Process -ProcessName Chrome| Stop-Process -Force
Start-Sleep -Seconds 3
Write-Host "Chrome Process Sucessfully Stopped" -ForegroundColor Green
}catch{
echo $_
}
Write-Host "Clearing Chrome Cache" -ForegroundColor Yellow
try{
Get-ChildItem -Path $env:LOCALAPPDATA"\Google\Chrome\User Data\Default\Cache" | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:LOCALAPPDATA"\Google\Chrome\User Data\Default\Cookies" -File | Remove-Item -Confirm:$false
Get-ChildItem -Path $env:LOCALAPPDATA"\Google\Chrome\User Data\Default\Web Data" -File | Remove-Item -Confirm:$false
Write-Host "Chrome Cleaned" -ForegroundColor Green
}catch{
echo $_
}
Write-Host "Stopping IE Process" -ForegroundColor Yellow
try{
Get-Process -ProcessName MicrosoftEdge | Stop-Process -Force
Get-Process -ProcessName IExplore | Stop-Process -Force
Write-Host "Internet Explorer and Edge Processes Sucessfully Stopped" -ForegroundColor Green
}catch{
echo $_
}
Write-Host "Clearing IE Cache" -ForegroundColor Yellow
try{
RunDll32.exe InetCpl.cpl, ClearMyTracksByProcess 8
RunDll32.exe InetCpl.cpl, ClearMyTracksByProcess 2
Write-Host "IE and Edge Cleaned" -ForegroundColor Green
}catch{
echo $_
}
Write-Host "Cleanup Complete... Launching Teams" -ForegroundColor Green
Start-Process -FilePath $env:LOCALAPPDATA\Microsoft\Teams\current\Teams.exe
Stop-Process -Id $PID
}else{
Stop-Process -Id $PID
}

And the most important suggestion is to back up your Teams and Microsoft 365 data not to lose it and to make the organization's information always recoverable. Learn more here.

@Terry_Lazer This does not address our question whatsoever.