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RedlineMS's avatar
RedlineMS
Copper Contributor
Oct 22, 2024

Exchange Online Ressources are not displayed in Teams

I recently tried to create resources in Exchange Online so that our users can book rooms through Teams. Unfortunately, the resources are only visible in the Outlook client and not in the Teams client.

I already created a new distribution group, added the resources, and set the building for each room.

 

New-DistributionGroup -Name "Company Rooms" -RoomList
Add-DistributionGroupMember -Identity "Company Rooms" -Member "Room A300"
Add-DistributionGroupMember -Identity "Company Rooms" -Member "Room A301"
Set-Place -Identity "Room A300" -Building "Germany Office"
Set-Place -Identity "Room A301" -Building "Germany Office"

 

 
I waited 24 hours after making the changes, but unfortunately, it's still not working.

microsoft teams
    • RedlineMS's avatar
      RedlineMS
      Copper Contributor
      Oct 25, 2024

      AndresGorzelany 

      I was able to resolve the issue by adding the resource to a RoomList Distribution Group; no additional steps were necessary. It’s worth noting that migrating the resources to Exchange Online is not required, nor is it possible to sync the resources to Entra ID. They work regardless of that — only the Distribution Group is necessary for Teams.

      Currently, there are four resources in a RoomList Distribution Group, but they are not appearing in either Teams or the Outlook client.

       

      I apologize for the extensive redaction, but we want to avoid disclosing any internal details.



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