Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)
SOLVED

Excel cant open in Teams

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New Contributor

We have a problem with Teams.

Opening the Excel file in Teams is not possible, i can open the file by clicking right mouse button to a new browser, but by default can`t open in Teams.

 

Any idea`s how to resolved this issue?

5 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution
@Aydin5579

Try this if using the desktop app

1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams

If you are using the web app, try downloading the file out and re-uploading the file and see if it works then

Let me know how it goes. Hope it manages to fix your issue

Best, Chris

@Christopher Hoard 

 

Thanks for solution, but i think i forgot to telling, its on vdi environment.

Whe create a new vdi, but its not working.

I can open Teams and i can also open excel file with clicking on right mouse button.

Its not open by default.

Problem has been solved. Thank you verry much.

How was this resolved out of interest? @Aydin5579 

@Aydin5579,
How was this resolved?