Forum Discussion
Excel cant open in Teams
We have a problem with Teams. Opening the Excel file in Teams is not possible, i can open the file by clicking right mouse button to a new browser, but by default can`t open in Teams. Any idea`s...
- Aydin5579
Try this if using the desktop app
1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams
If you are using the web app, try downloading the file out and re-uploading the file and see if it works then
Let me know how it goes. Hope it manages to fix your issue
Best, Chris
Aydin5579
Try this if using the desktop app
1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams
If you are using the web app, try downloading the file out and re-uploading the file and see if it works then
Let me know how it goes. Hope it manages to fix your issue
Best, Chris
Try this if using the desktop app
1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams
If you are using the web app, try downloading the file out and re-uploading the file and see if it works then
Let me know how it goes. Hope it manages to fix your issue
Best, Chris
Problem has been solved. Thank you verry much.
How was this resolved out of interest? Aydin5579
I was able to rename the %appdata%\microsoft\teams\cache\index file to indexold
rename the %appdata%\microsoft\teams\Service Worker\{GUID} folder to {GUID}OLD
When Teams is started again it will replace these files and everything for me worked.
Good Luck
