Forum Discussion
Aydin5579
Jul 14, 2020Copper Contributor
Excel cant open in Teams
We have a problem with Teams.
Opening the Excel file in Teams is not possible, i can open the file by clicking right mouse button to a new browser, but by default can`t open in Teams.
Any idea`s how to resolved this issue?
- Aydin5579
Try this if using the desktop app
1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams
If you are using the web app, try downloading the file out and re-uploading the file and see if it works then
Let me know how it goes. Hope it manages to fix your issue
Best, Chris
- Aydin5579
Try this if using the desktop app
1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams
If you are using the web app, try downloading the file out and re-uploading the file and see if it works then
Let me know how it goes. Hope it manages to fix your issue
Best, Chris- Aydin5579Copper Contributor
Thanks for solution, but i think i forgot to telling, its on vdi environment.
Whe create a new vdi, but its not working.
I can open Teams and i can also open excel file with clicking on right mouse button.
Its not open by default.
- Aydin5579Copper ContributorProblem has been solved. Thank you verry much.
- nikeshmistryCopper Contributor
How was this resolved out of interest? Aydin5579