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Aydin5579's avatar
Aydin5579
Copper Contributor
Jul 14, 2020

Excel cant open in Teams

We have a problem with Teams.

Opening the Excel file in Teams is not possible, i can open the file by clicking right mouse button to a new browser, but by default can`t open in Teams.

 

Any idea`s how to resolved this issue?

  • Aydin5579

    Try this if using the desktop app

    1.) Log out of Teams and exit the Teams program completely from the Task Bar
    2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
    3.) Fire up Teams, Login again
    4.) Try to open the excel in Teams

    If you are using the web app, try downloading the file out and re-uploading the file and see if it works then

    Let me know how it goes. Hope it manages to fix your issue

    Best, Chris
    • Aydin5579's avatar
      Aydin5579
      Copper Contributor

      ChrisHoardMVP 

       

      Thanks for solution, but i think i forgot to telling, its on vdi environment.

      Whe create a new vdi, but its not working.

      I can open Teams and i can also open excel file with clicking on right mouse button.

      Its not open by default.

    • Aydin5579's avatar
      Aydin5579
      Copper Contributor
      Problem has been solved. Thank you verry much.

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