Forum Discussion
Error during teams meeting: There was a glitch and we're recovering...
- Jul 20, 2020
OK, so we can pretty much eliminate networking issues then. Could be a tricky one to get to the bottom of. As a next step, I would recommend opening a support ticket with Microsoft to see what they have to say about it.
Quick answer: There *was* something wrong last week, they've since fixed it as of Friday, please let them know if it recurs.
MeiLyn : I just had the same issue occur this morning, so it may not be fixed.
- MeiLynAug 05, 2020Copper Contributor
Hey I don't know if you're still facing the problem but MS Tech reverted with a script that seems to have solved my problem(s).
Try it yourself?
Kindly open windows PowerShell run as admin on affected machine.
Kindly pest the bellow script on the same PS window :-
$VerbosePreference = "Continue"
# Force Close any Teams Process
Get-Process -Name "Teams" | Stop-Process -Force
# Get Microsoft Teams Paths
$TeamsRemovePath = @()
$TeamsRemovePath += Join-Path -Path ([Environment]::GetFolderPath('ApplicationData')) -ChildPath ("Microsoft\Teams\Cache")
$TeamsRemovePath += Join-Path -Path ([Environment]::GetFolderPath('ApplicationData')) -ChildPath ("Microsoft\Teams\databases")
$TeamsRemovePath += Join-Path -Path ([Environment]::GetFolderPath('ApplicationData')) -ChildPath ("Microsoft\Teams\IndexedDB")
$TeamsRemovePath += Join-Path -Path ([Environment]::GetFolderPath('ApplicationData')) -ChildPath ("Microsoft\Teams\Local Storage")
# Remove items
Remove-Item -Path $TeamsRemovePath -Recurse -Force -Verbose