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Arturo_Cuyubamba's avatar
Arturo_Cuyubamba
Copper Contributor
Apr 08, 2024

Error 401 en MS Teams

Hola tengo un error hace semans que no me deja entrar a la pagina principal de ningun equipo. Soy administrador y propietario de los equipos. De hecho yo mismo he creado esos equipos. Si alguien podrĂ­a ayudarme por favor

Gracias 

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hola Arturo_Cuyubamba,

    have you tried using Microsoft Team web version? Is the same issue occuring there?

    If not, try to clear the Microsoft Teams cache:

    1. If Teams is still running, right-click the Teams icon on the taskbar, and then select Quit.

    2. Open the Run dialog box by pressing the Windows logo key + R

       
    3. In the Run dialog box, enter the following path, and then select OK.

     

    %userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams

     

    • Delete all files and folders in the directory.

    • Restart Teams.



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    Kindest regards,


    Leon Pavesic
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