Does Teams sync new Outlook contact group ?

New Contributor

Hi all,


I have some issues to synchronize a new outlook contact group with Teams.

When I add a contact in outlook, I can see it in Teams after a Teams reboot.

But when I add a new outlook contact group, I cannot see it (group or contact in the group) in Teams. 


Is it "normal" ?


Thanks a lot !

2 Replies

After a quick chat with MS, it's not possible to get contacts in Teams from another repertory that "My Contacts" in Outlook.


Steps are simple:
1- Go to outlook.

2- Click on Address book in the Home bar.
3- Click the first contact.
4- Click on the Shift + down arrow to select all contacts.
5- Click on File.

6- Select Add to contacts.
7- Confirm the steps above by clicking on outlook contacts to make sure if all contacts were synced. 
8- Open Teams and see the Calls/ Contacts list (it might take some time to sync).
DONE, hope this answers your question.