SOLVED

Disable background noise cancelling in Team

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Occasional Visitor

I am using Steel series Arctis 3 blue-tooth headphones which have really good background noise cancelling built-in. When i use Teams for teleconferences/video conferences, the Teams background noise cancelling cancels out some of my voice as well. How do I disable the Teams noise cancelling feature?

4 Replies
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@LASHAR1991 I'm having a very similar problem.   I have my own noise filtering app which works much better than what Teams tries to do.  Unfortunately Teams' built in filtering messes up and filters out every other word I say.  Luckily, I can just disable my noise filter app, but I'd prefer to use it if I can.

 

Did you ever find a solution?

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@LASHAR1991 

I have the same problem, when im using teams on my laptop and my laptop fan make very loud noise, they cancelling my voice instead of the laptop fan...

 

so people cant hear me, when i'm talking...

Also when i'm trying to use an external microphone (rode nt-usb) they handle my microhpone volume to 100% so it blast all speakers away and the problem there is that it doesn't sounds great... (I have unchecked that 3th party apps cant handle my microphone volume, but teams is not listening to that)

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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@EWernars 

 

The only response you would hear from Microsoft would be to use devices that they have certified, these kind of issues are the reason they need to have a certification process. I have a decent Blue Mic and DSLR Camera sat beside me I use for YouTube, but I use a certified webcam and speakerphone for Teams calls to ensure it's totally reliable.

 

There is one exception, in a Live Event where you could well be receiving an audio feed from professional equipment there is a switch within the meeting called Auditorium Mode that adjusts the noise cancellation. Unfortunately you can only use it in a Live Event.

 
 

Here's the list of certified devices

https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/across-devices/devices

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@EWernars 

I got the same problem, have you figured out any solutions to this.