Forum Discussion
xazos1979
May 17, 2021Copper Contributor
Default email domain change has broken all MS Teams chat file links
Hi all, i'm hoping there's an easy resolution here. We changed default email domains on our tenant a few weeks ago and now it seems that all files shared in MS Teams chats have broken links. This is ...
xazos1979
May 17, 2021Copper Contributor
Hi Peter, thanks for the reply.
This is not related to files in team channels (they are still ok).
This is related to files shared in Team chat. These files are stored in each individual's OneDrive and shared out to the other members. The path to view your onedrive follows a format similar to this:
https://tenantname-my.sharepoint.com/personal/<EMAIL-ADDRESS>/_layouts/15/onedrive.aspx
The EMAIL ADDRESS portion of the URL updated when the default email domain changed. Unfortunately Teams doesn't appear to pick this change up for any files shared in Chat windows.
This is not related to files in team channels (they are still ok).
This is related to files shared in Team chat. These files are stored in each individual's OneDrive and shared out to the other members. The path to view your onedrive follows a format similar to this:
https://tenantname-my.sharepoint.com/personal/<EMAIL-ADDRESS>/_layouts/15/onedrive.aspx
The EMAIL ADDRESS portion of the URL updated when the default email domain changed. Unfortunately Teams doesn't appear to pick this change up for any files shared in Chat windows.
PeterRising
May 17, 2021MVP
OK, and are these 1:1 chats or group chats, or a mix of both?
- xazos1979May 17, 2021Copper ContributorMix of both.
- PeterRisingMay 17, 2021MVPI'm not aware of any way you can control the behaviour of these links I'm afraid.
- xazos1979May 18, 2021Copper ContributorOh well. Thanks for taking the time to respond Peter! Hopefully someone see's this as a valid use case to fix when changing default emails on a tenant.