Customized Background in Teams Being Cropped

New Contributor

We had several customized backgrounds developed for us by our marketing agency.  The backgrounds are cropped (cannot see the entire background) when using my desktop but the same images work fine on my laptop as well as everyone else in the company.  


I'm using the latest version of both Teams and MS Edge.

2 Replies

Hello @ctews   According to this article, your background image dimensions should be a minimum size of 1920×1080.  Teams Background Guide | Microsoft Teams Background Size (



Thank you for the reply....I'll double check that but the strange thing is the image works on my laptop in the office and at home.  It's just my desktop at the office where the background images is cropped