Forum Discussion
Customized Background in Teams Being Cropped
We had several customized backgrounds developed for us by our marketing agency. The backgrounds are cropped (cannot see the entire background) when using my desktop but the same images work fine on ...
My IT guy managed to find the problem for me. It was the camera aspect ratio.
I went to the camera app of my laptop and in settings, I found that the aspect ratio of my video was 4:3 and that is why the background was being cropped. It had nothing to do with the Teams application, rather with the camera of my laptop. So, I resized the image I wanted to match the 4:3 ratio and now it is perfect.
Hope this helps.