Forum Discussion
Chat / Contacts Tab View
Has there been change within the last week or so related to Chats/Contacts? I think my company pushed an update to Teams over last weekend ( currently version 1.3.00.12058 ). Prior to the change when in the Chats section, there use to be a tabular bar that you could easily click 'Chats' (Current chat/chat history) and 'Contacts'. The tabular bar was replaced with a drop-down selection. This change is not as fluid as having a tab at the top to select.
I have highlighted the section where the change has occurred below:
Newtron I also struggled with this, but found what I consider to be a pretty good solution. You can "pin" contacts by clicking the 3 dots next to a contact on the "recent" list, and you can sort the pinned contacts, which pretty much gives me what I need. See the sample below:
- jlibowCopper Contributor
Newtron I also struggled with this, but found what I consider to be a pretty good solution. You can "pin" contacts by clicking the 3 dots next to a contact on the "recent" list, and you can sort the pinned contacts, which pretty much gives me what I need. See the sample below:
- IanConversisCopper Contributor
jlibow thanks. That's a great idea.
seeing your contacts and recent chats on the same page. makes for an even faster experience.
Shame MS couldn't have thought of this themselves.
- AndreaWestbrookCopper Contributor
jlibow note that you can only pin 15 conversations in the Chat feature. So if you have group or meeting chats that you want to find quickly + contacts, you run out of pinned space quite fast.
- NewtronBrass Contributor
AndreaWestbrook I would like to pin my team, but I have more than 15 people that report up to me. This ties back to my last comment.
- shavaligiCopper Contributor
This questions was definitely NOT answered. Just a work around was provided, which is not ideal. Hope that Microsoft changes the MS Teams behavior back to having Chats / Contacts tabs.
- johnmschCopper Contributor
We are struggling with the same issue. It used to be so fast and easy to be able to click on Chat or Contacts to switch between the two. Now we have the extra two clicks to select the dropdown and then Chat/Contacts. This makes absolutely no sense and has broken what used to be a very simple process.
Does MS have anywhere we can contact them to voice our displeasure with this illogical change? Everyone on my 15-person team will gladly voice our displeasure and I'm sure once the word gets out within my company there will be hundreds who will chime in also.
- Deleted
Newtron Same compliant here. I even posted a new thread too about it https://answers.microsoft.com/en-us/msteams/forum/msteams_tfb-msteams_chatg-msteams_suboth/undo-teams-chat-and-contacts-grouping-from-latest/57d4b377-892a-4a11-b43e-4f2f65c7b340?messageId=6f5f8f0b-4c26-4084-a188-97c51d72e972
Newtron It was previously announced in Message Centre as MC196069, you'll also see that this was to make room for the New Conversation button to fit in that area, rather than the top bar or Teams.
As to why, well who knows! My guess is that they need to make more room in the top bar to allow the future search stuff that was announced at Ignite, and we can see here how even a small change creates all kind of knock on effects.
Steven
- NewtronBrass Contributor
Thanks for the information. I was unaware of MC196069.
I totally agree with you that a small change can have big effects. I guess Microsoft knows better than the users <sarcastic grin>.
- Deletedit is not nice. I hope they change it back.
- IanConversisCopper Contributor
mine just switched to the new layout from old with the app open and running.
Can't see what I did to change it. Can't change it back.
that just doubled the amount of time to switch between recent and contacts.
any ideas if uninstalling and re-installing might revert it?
- ScottLynnCopper Contributor
Well, it is now June 2022.
Just a reminder to Microsoft. This is still frustrating. The extra clicks to drop down and switch are annoying. I would love it if Chat and Contacts were both available on the left nav bar.
Chat
Contacts
Teams
Calendar...
But anything that would make it reachable in a single click would be better for productivity.- johnmschCopper ContributorStill so frustrated over this issue and it would be such a simple change!
Hey MS - are you listening to us? (Rhetorical question) 😞
- dfirlotteCopper Contributor
This change is horribly inefficient. As there been any word on fixing this? For a product that is supposed to assist with communications they completely missed the boat on this. Could they not add contacts to the left tab? (between chat and activity?)
- johnmschCopper ContributorAnd now its June 2023 and we still are dealing with the same old crap!
Hey MS - Why don't you just come out and admit you don't give a crap about this?