Forum Discussion
Changing a display name of a user in MS Teams
I have changed the user's Display Name in Admin Console of Office 365 to Cassey Coetzee, she already did work in MS Teams as Cassie Coetzee. The new Display Name not coming through on MS Teams.
HelgeDV I find these very general timings:
On Premise AD --> Azure AD via AAD Connect: 3 hours (very large organization)
Azure AD --> O365 Exchange: 1-2 hours
O365 Exchange --> Exchange Addressbook: 6 hours
Azure AD --> Teams: Unsure actually, but well within 24 hours
Note: I had to quit Teams, and restart it in order to see display name changes. This is even after 48 hours of a change making it to Teams (checked via Teams web version)
12 Replies
Found a simple solution to make the new initials appear after name change.
Click the profile image in Teams, change image, delete image. New initials pops up.
Seems like the 'initials' are actually an image.
For me, after making the changes in the Tennant, it worked singing out of teams and logging in again, all names updated and the changes were visible. I know its an old post but i hope it helps someone.
FredvanZyl My name in Microsoft teams was written as 'Mylavarapu Venkata Sai Sri Manasa' and I want to change it to 'Manasa Mylavarapu' I already changed my name in Microsoft account but I am unable to change my name in Microsoft teams
- JoshLeporati
Community Manager
FredvanZyl Do you see the name change taking place in other locations? Such as web apps? You can also log out of Teams and log back in to check to see if the change has prorogated sooner vs waiting on it to pass down to the client. Changes take time to flow down at times.
/Josh
whats up peolpe of amrcan bye
JoshLeporati is it possible this change needs to be made in Azure Active Directory admin portal?
- JoshLeporati
tony-derricott you could do either spot for a cloud only account / 365 Admin center or Azure AD and see the same action propagate down.
Office 365 Identity Models: https://docs.microsoft.com/en-us/office365/enterprise/about-office-365-identity?redirectSourcePath=%252farticle%252fUnderstanding-Office-365-Identity-and-Azure-Active-Directory-06a189e7-5ec6-4af2-94bf-a22ea225a7a9
Now, if the account in question is a guest of the tenant, then the only place to make the name change would be in Azure AD admin portal:
https://docs.microsoft.com/en-us/microsoftteams/edit-guests-information
You bring up a good point too tony-derricott on the sources that can be modified - the assumption here is we are dealing with a cloud only account. If the account is synced from an on-premise directory, the change would need to happen there then AD Connect would update the object in Azure AD (further increasing some potential time to see the change depending on your configuration).
