Forum Discussion

Copper Contributor

Apr 23, 2020

Solved

Changing a display name of a user in MS Teams

I have changed the user's Display Name in Admin Console of Office 365 to Cassey Coetzee, she already did work in MS Teams as Cassie Coetzee. The new Display Name not coming through on MS Teams.

Display Name in MS Teams

JeffD1400
Oct 02, 2020
HelgeDV I find these very general timings:
On Premise AD --> Azure AD via AAD Connect: 3 hours (very large organization)
Azure AD --> O365 Exchange: 1-2 hours
O365 Exchange --> Exchange Addressbook: 6 hours
Azure AD --> Teams: Unsure actually, but well within 24 hours
Note: I had to quit Teams, and restart it in order to see display name changes. This is even after 48 hours of a change making it to Teams (checked via Teams web version)

HelgeDV

Copper Contributor

Jul 29, 2020

I have the same issue with on-prem AD accounts synced to AAD. Displayname is updated in AD, AAD, OWA but not in Teams. My own display name is changed in Teams (web and windows desktop app) but not those of all the users from my tenant (neither in Teams on the web nor Teams Desktop App).

What time period would you consider normal for a change to propagate down JoshLeporati?

Thank you!

JeffD1400

Copper Contributor

Oct 02, 2020

HelgeDV I find these very general timings:

On Premise AD --> Azure AD via AAD Connect: 3 hours (very large organization)

Azure AD --> O365 Exchange: 1-2 hours

O365 Exchange --> Exchange Addressbook: 6 hours

Azure AD --> Teams: Unsure actually, but well within 24 hours

Note: I had to quit Teams, and restart it in order to see display name changes. This is even after 48 hours of a change making it to Teams (checked via Teams web version)