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FredvanZyl's avatar
FredvanZyl
Copper Contributor
Apr 23, 2020
Solved

Changing a display name of a user in MS Teams

I have changed the user's Display Name in Admin Console of Office 365 to Cassey Coetzee, she already did work in MS Teams as Cassie Coetzee. The new Display Name not coming through on MS Teams.  
Display Name in MS Teams
  • JeffD1400's avatar
    JeffD1400
    Oct 02, 2020

    HelgeDV I find these very general timings:

    On Premise AD -->  Azure AD via AAD Connect:  3 hours (very large organization)

    Azure AD --> O365 Exchange: 1-2 hours

    O365 Exchange --> Exchange Addressbook: 6 hours

    Azure AD --> Teams:  Unsure actually, but well within 24 hours

    Note:  I had to quit Teams, and restart it in order to see display name changes.  This is even after 48 hours of a change making it to Teams (checked via Teams web version)

JoshLeporati's avatar
JoshLeporati
Icon for Community Manager rankCommunity Manager
Apr 23, 2020

FredvanZyl Do you see the name change taking place in other locations?  Such as web apps?  You can also log out of Teams and log back in to check to see if the change has prorogated sooner vs waiting on it to pass down to the client.  Changes take time to flow down at times.

 

/Josh

mxpqfresnouorg's avatar
mxpqfresnouorg
Copper Contributor
Oct 19, 2020

whats up peolpe of amrcan bye

 

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