Mar 29 2023 07:54 AM
Mar 29 2023 09:55 AM
@anhp27 , it is exactly my case too... hard hearing, without captions I cannot understand people...
In contact with MS, I was asked to try the web client https://teams.microsoft.com/, the caption shows there, but I'm still unable to use with fat client.
They asked me to do the following (it didn't work for me, but maybe for you)
1. Try Signing out and Signing in.
2. Completely uninstall and re-install MS Teams.
3. Clear MS Teams Cache.
Then restart your PC (it’s important to restart it for the changes made to take effect) and access https://teams.microsoft.com
at the bottom left is the Teams download icon and reinstall it.
try those steps... If I can get the captions back I will put how it was fixed...
Mar 29 2023 11:58 AM
Mar 29 2023 12:27 PM