Mar 24 2022 10:55 AM - edited Mar 24 2022 01:42 PM
Hi all,
I'm attempting to sign in to a Polycom CCX VVX 411 desk phone I have onboarded to the Teams SIP Gateway by following the instructions here. As far as I can tell, the device has been configured correctly; it's got the Teams background image and when I press the Sign In button, it displays the https://microsoft.com/devicelogin sign in URL and pair code.
When I visit the URL, enter the pair code, and sign in with my credentials, the web page says that I have successfully signed in. However, nothing happens on the phone. I've made multiple attempts from a couple different phones over the past few days.
I've got a ticket open with Microsoft 365 Support, which is going about as well as you would expect. Is it just me, or are others having this issue as well?
Edit: I mixed up the model name.
Mar 24 2022 01:40 PM
Mar 24 2022 01:42 PM
Mar 30 2022 03:16 PM - edited Mar 30 2022 03:17 PM
Am I getting no replies because it's working fine for everyone else, or is nobody else using this feature? :)
Mar 31 2022 12:24 PM
SolutionApr 01 2022 03:34 AM