Forum Discussion

KatMelloMitch's avatar
KatMelloMitch
Copper Contributor
May 06, 2020

Cannot Join Teams Meeting via Desktop Client on Mac

Hello. I have been successfully using Teams via the desktop app on my Macbook for the last two months.  Starting suddenly last week, I can no longer join a call/meeting. I am getting a "cannot connec...
meetings
microsoft teams
PeterRising's avatar
PeterRising
MVP
Oct 19, 2020

Echo_g 

 

Are your MacBooks up to date with the latest Mac OS and also up to date Teams client?

Echo_g's avatar
Echo_g
Copper Contributor
Oct 19, 2020

PeterRising  No, I didn't update my iMac to date with the latest Mac OS, but up to date Teams client. So I need to update my iMac OS right? 

  • wytc1115's avatar
    wytc1115
    Copper Contributor
    Jan 28, 2021

    Echo_g hi I have exactly the same with you. Did you manage it already? I've updated Mac os at the most recent version but it didn't help..

  • SonaliMazumdar6's avatar
    SonaliMazumdar6
    Copper Contributor
    Oct 20, 2020
    Yes you have to update!
    • PeterRising's avatar
      PeterRising
      MVP
      Oct 20, 2020

      SonaliMazumdar6 

       

      Yes, I would recommend getting your Mac up to date too.