Sep 09 2020 01:11 PM
This has been posted before, but no viable answer was given. I used Microsoft Teams app for Mac with Catalina yesterday after upgrading to the E3 license and it worked fine. I logged on today and it says I need to sign up for Teams... which I did already. I tried signing out and in, restarting my computer, and redownloading Teams. Alternately, it says to check my email for an invite, but I did not receive an email. It's a brand new account with one email in it. Please help.
Sep 09 2020 01:23 PM
SolutionSep 14 2020 06:11 AM
@timi_ola It's been well over 24 hours. I cleared the cache on my Mac and it still wouldn't work, so I downloaded teams to my Windows machine. I'm still getting the same error on the brand new machine - that I haven't signed up for teams yet but to check my email.
What is Powershell? How do I do that? Seems like a really ridiculous amount of work to access Teams but I have to for work.
Sep 17 2020 01:22 PM
power shell is one of Microsoft's most powerful resources once certain operation fails on the GUI most experts turn to PowerShell to achieve the result they seek in administering Microsoft online resources.
to achieve the assigning the license with power shell you will need to remove the license from the gui and use power shell to assign it to the affected user
you will need to install the msole model
please check this documentation
to perform the assignment check the document bellow
Set-MsolUserLicense -UserPrincipalName "<Account>" -AddLicenses "<AccountSkuId>"
also I recommend raising a support ticket
Sep 17 2020 01:29 PM
@timi_ola please can you attach a screenshot of the exact error.
Sep 09 2020 01:23 PM
Solution