Forum Discussion
SRTeams
Sep 09, 2020Copper Contributor
Cannot Access Microsoft Teams
This has been posted before, but no viable answer was given. I used Microsoft Teams app for Mac with Catalina yesterday after upgrading to the E3 license and it worked fine. I logged on today and it ...
- Sep 09, 2020the error you are facing is it on a new tenant or a new user in an old tenant.
if it is a new tenant you will need to wait 24 hours for provisioning timing to complete.
also please try the web and log in from the web if the error is not occurring you will need to clear the catch of that computer for teams.
lastly, you can go to your office admin center and navigate to settings > org settings > Microsoft teams > Turn on Teams for users with the following licenses > check the box and click on save
wait a couple of hours and you should be fine.
if all this doesn't work you might have to remove the license assigned to the user and assign it through Powershell so it can sync in better