Can't sign in to Microsoft Teams

%3CLINGO-SUB%20id%3D%22lingo-sub-1530714%22%20slang%3D%22en-US%22%3ECan't%20sign%20in%20to%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1530714%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20can't%20log%20in%20to%20Microsoft%20Teams...%20I%20have%20a%20personal%20365%20office%20account.%26nbsp%3B%20When%20I%20try%20to%20sign%20in%20to%20the%20free%20version%20it%20is%20telling%20me%20someone%20has%20already%20signed%20in%20for%20my%20organisation%20and%20on%20the%20desktop%20app%20I%20downloaded%2C%20it%20is%20telling%20me%20I%20have%20a%20School%20365%20account%2C%20and%20won't%20let%20me%20in...%20never%20received%20any%20email%20with%20link...%20any%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1530714%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1530733%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20sign%20in%20to%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1530733%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F732532%22%20target%3D%22_blank%22%3E%40sweetsspb%3C%2FA%3E%26nbsp%3B%3CSPAN%3EThis%20feature%20is%20still%20in%20preview%20and%20you%20can%20use%20in%20mobile%20app%20not%20on%20desktop%20app.%20If%20u%20already%20installed%20teams%2C%20enable%20developers%20preview%20in%20about%20in%20settings.%3C%2FSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Image.jpeg%22%20style%3D%22width%3A%20286px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F206213i87F783F43FB9BAC3%2Fimage-dimensions%2F286x444%3Fv%3D1.0%22%20width%3D%22286%22%20height%3D%22444%22%20title%3D%22Image.jpeg%22%20alt%3D%22Image.jpeg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1531130%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20sign%20in%20to%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1531130%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F732532%22%20target%3D%22_blank%22%3E%40sweetsspb%3C%2FA%3E%26nbsp%3B%20%26nbsp%3Bthis%20sounds%20like%20a%20common%20issue%20we%20hear%20a%20lot%20about%20in%20the%20community.%26nbsp%3B%20I'll%20include%20the%20link%20to%20a%20couple%20of%20conversations%20that%20may%20provide%20you%20with%20the%20solution%20you%20need%3A%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fsomeone-has-already-set-up-teams-for-your-organisation-ask-your%2Fm-p%2F1528131%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fsomeone-has-already-set-up-teams-for-your-organisation-ask-your%2Fm-p%2F1528131%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fcannot-sign-into-microsoft-teams-free-desktop%2Fm-p%2F1505071%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fcannot-sign-into-microsoft-teams-free-desktop%2Fm-p%2F1505071%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Occasional Visitor

Hi, can't log in to Microsoft Teams... I have a personal 365 office account.  When I try to sign in to the free version it is telling me someone has already signed in for my organisation and on the desktop app I downloaded, it is telling me I have a School 365 account, and won't let me in... never received any email with link... any ideas?

2 Replies
Highlighted

@sweetsspb This feature is still in preview and you can use in mobile app not on desktop app. If u already installed teams, enable developers preview in about in settings.Image.jpeg

Highlighted

Hi @sweetsspb   this sounds like a common issue we hear a lot about in the community.  I'll include the link to a couple of conversations that may provide you with the solution you need:

 

https://techcommunity.microsoft.com/t5/microsoft-teams/someone-has-already-set-up-teams-for-your-org...

 

https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-sign-into-microsoft-teams-free-desktop...