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margaret0817's avatar
margaret0817
Copper Contributor
Aug 17, 2021

Can't log in to teams app on desktop

We have tried everything, including install, uninstall, support for 2 hours, etc.  Here is a screen shot of what happens.

 

I can only access the old teams from website.  Ugh!  Help!

6 Replies

  • alanconlon's avatar
    alanconlon
    Copper Contributor
    You have probably tried this but worth clearing the cache https://answers.microsoft.com/en-us/msteams/forum/all/clear-cache/0810ce4f-af14-4269-b01f-adc89a0af4c4

    Do you have a licences assigned?

    AC

      • EntilZha's avatar
        EntilZha
        Iron Contributor
        -Has there been any changes to your organization Firewall.
        -Can you take the device to a remote location with open internet and test Teams?

        -Larry

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