SOLVED

Can't Configure Azure DevOps Connector in Teams (HTTP ERROR 500)

%3CLINGO-SUB%20id%3D%22lingo-sub-1614308%22%20slang%3D%22en-US%22%3ECan't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1614308%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20trying%20to%20configure%20the%20%22Azure%20DevOps%22%20connector%20in%20a%20Teams%20channel.%20It%20has%20already%20been%20added%20to%20the%20channel%2C%20so%20I%20go%20to%20the%20channel%2C%20click%20the%20three%20dots%2C%20and%20click%20%22Connectors.%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22JohnMotoMiner_0-1598465063966.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F214852i9CD2CED25EA8AF96%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22JohnMotoMiner_0-1598465063966.png%22%20alt%3D%22JohnMotoMiner_0-1598465063966.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThen%2C%20I%20click%20the%20%22Configure%22%20button%20next%20to%20%22Azure%20DevOps%22%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22JohnMotoMiner_1-1598465121714.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F214853i786CE4AB0C19B8CC%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22JohnMotoMiner_1-1598465121714.png%22%20alt%3D%22JohnMotoMiner_1-1598465121714.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThat%20then%20opens%20a%20window%20that%20says%2C%20%22%3CSPAN%3ETo%20add%20this%20connector%2C%20sign%20in%20to%20your%20Azure%20DevOps%20account%22%2C%20so%20I%20click%20the%20%22Log%20in%22%20button.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EThat%20then%20browses%20the%20login%20window%20to%20a%20screen%20that%20looks%20like%20this%3A%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22authenticate.png%22%20style%3D%22width%3A%20521px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F214854i162C54449C6F59C9%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22authenticate.png%22%20alt%3D%22authenticate.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EI%20click%20%22Continue%22%2C%20and%20it%20takes%20me%20to%20a%20screen%20to%20login%20to%20my%20MS%20account%2C%20and%20I%20click%20on%20my%20MS%20account%20that%20is%20currently%20%22Connected%20to%20Windows%22%3A%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22pick-an-account.png%22%20style%3D%22width%3A%20792px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F214856i4B9F512567F71493%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22pick-an-account.png%22%20alt%3D%22pick-an-account.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EAfter%20clicking%20the%20account%2C%20it%20redirects%20a%20few%20times%20and%20ends%20up%20showing%20%22%3CA%20href%3D%22https%3A%2F%2Foutlook.office.com%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Foutlook.office.com%3C%2FA%3E%22%20in%20the%20window%20header%20and%20nothing%20but%20a%20blank%2C%20white%20screen%20below%3A%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22white-screen.png%22%20style%3D%22width%3A%20796px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F214857i66E1BDCEB0D7515F%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22white-screen.png%22%20alt%3D%22white-screen.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EI've%20tried%20this%20process%20over%20and%20over%20again%2C%20and%20even%20had%20another%20coworker%20follow%20the%20same%20process%2C%20and%20none%20of%20us%20can%20get%20anything%20to%20appear%20in%20the%20window.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EI%20went%20to%20the%20browser%20version%20of%20Teams%20and%20did%20the%20same%20process.%20There%20was%20one%20difference%20once%20I%20got%20to%20the%20blank%2C%20white%20screen%20bug%2C%20which%20was%20that%20the%20popup%20window%20showed%20a%20500%20error%3A%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSPAN%3E%22%3C%2FSPAN%3E%3CSPAN%3EThis%20page%20isn%E2%80%99t%20working%3C%2FSPAN%3E%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSTRONG%3Eoutlook.office.com%3C%2FSTRONG%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Eis%20currently%20unable%20to%20handle%20this%20request.%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSPAN%3EHTTP%20ERROR%20500%22%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22lia-indent-padding-left-30px%22%3E%3CSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22500-error.png%22%20style%3D%22width%3A%20599px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F214859iA10C58F3BAC5621A%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22500-error.png%22%20alt%3D%22500-error.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EAnyone%20have%20any%20idea%20what's%20going%20on%3F%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1614308%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1617600%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1617600%22%20slang%3D%22en-US%22%3Ethe%20same%20happens%20to%20me%2C%20any%20help%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1623411%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1623411%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F772147%22%20target%3D%22_blank%22%3E%40JohnMotoMiner%3C%2FA%3E%26nbsp%3BI%20have%20an%20open%20case%20on%20the%20exact%20same%20issue%20and%20will%20let%20you%20know%20if%20I%20get%20a%20fix%20of%20some%20sort.%26nbsp%3B%20My%20Microsoft%20technician%20has%20got%20as%20far%20as%20it's%20to%20do%20with%20outlook%20and%20where%20it's%20hosted%20(on-prem%20seems%20to%20not%20play%20nicely).%26nbsp%3B%20However%2C%20we%20have%20outlook%20online%20so%20it's%20being%20escalated%20as%20of%20now.%26nbsp%3B%20I%20also%20used%20to%20get%20an%20error%20regarding%20the%20access%20token%20but%20since%20I%20removed%20the%20previous%20configuration%20I%20now%20can't%20configure%20it%20at%20all!%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22lfhighaimer_0-1598893378885.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F215619i9AE0724C353BCEA0%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22lfhighaimer_0-1598893378885.png%22%20alt%3D%22lfhighaimer_0-1598893378885.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EHere's%20to%20hoping...%20someone%20can%20help%20get%20this%20sorted!%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1623432%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1623432%22%20slang%3D%22en-US%22%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F777117%22%20target%3D%22_blank%22%3E%40lfhighaimer%3C%2FA%3E%2C%20great%20to%20know%20we're%20not%20the%20only%20ones%20experiencing%20this%20and%20that%20MS%20is%20aware!%20Thanks%20for%20the%20details.%20We%20use%20Office%20365%20here.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1624252%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1624252%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F772147%22%20target%3D%22_blank%22%3E%40JohnMotoMiner%3C%2FA%3E%26nbsp%3BSame%20here%2C%20when%20I%20tried%20to%20connect%20with%20browser%20got%20following%20response%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22hafeez1042_0-1598924537552.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F215730i6366E0123C73CC08%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22hafeez1042_0-1598924537552.png%22%20alt%3D%22hafeez1042_0-1598924537552.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1626810%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1626810%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20having%20the%20same%20issue%20as%20well.%20I'm%20getting%20a%20blank%20page%20upon%20logging%20in.%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Screen%20Shot%202020-09-02%20at%2012.09.09%20PM.png%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F215975iCF46C9F311B97919%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22Screen%20Shot%202020-09-02%20at%2012.09.09%20PM.png%22%20alt%3D%22Screen%20Shot%202020-09-02%20at%2012.09.09%20PM.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1627783%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1627783%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F74083%22%20target%3D%22_blank%22%3E%40Mary%20Jane%20Cruz%3C%2FA%3E%26nbsp%3BAs%20many%20of%20you%20who%20can%20should%20get%20a%20message%20into%20Microsoft%20to%20let%20them%20know%20this%20is%20going%20on.%20I'm%20afraid%20that%20if%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F773952%22%20target%3D%22_blank%22%3E%40Octavio_Vallejo%3C%2FA%3E%26nbsp%3Bis%20the%20only%20one%20who%20has%20submitted%20a%20support%20request%20on%20this%2C%20they%20won't%20think%20it's%20that%20big%20of%20a%20problem.%20Octavio%20can%20correct%20me%2C%20but%20I%20believe%20the%20way%20to%20submit%20a%20request%20is%20through%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fadmin.microsoft.com%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fadmin.microsoft.com%2F%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1628594%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1628594%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F777117%22%20target%3D%22_blank%22%3E%40lfhighaimer%3C%2FA%3E%26nbsp%3Bany%20traction%20on%20the%20support%20case%3F%3CBR%20%2F%3E%3CBR%20%2F%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1628623%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1628623%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F779898%22%20target%3D%22_blank%22%3E%40sheesh8080%3C%2FA%3E%26nbsp%3BUnfortunately%2C%20not%20much%20traction%20apart%20from%20collecting%20logs%20and%20still%20in%20escalation.%26nbsp%3B%20I'll%20chase%20up%20again%20and%20inform%20the%20technician%20of%20this%20thread.%26nbsp%3B%20Will%20post%20back%20with%20any%20updates%20as%20soon%20as%20I%20have%20any.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1630620%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1630620%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F772147%22%20target%3D%22_blank%22%3E%40JohnMotoMiner%3C%2FA%3E%26nbsp%3BI%20can%20confirm%20that%20this%20is%20the%20way%20to%20raise%20a%20support%20case%20using%20the%20%22Need%20Help%22%20label%20hovering%20on%20the%20right%20hand%20side%20of%20the%20page%20when%20signed%20is%20an%20admin.%26nbsp%3B%20I've%20forwarded%20this%20thread%20onto%20MS%20so%20waiting%20to%20hear%20back%20-%20hopefully%20today!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1642152%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1642152%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F772147%22%20target%3D%22_blank%22%3E%40JohnMotoMiner%3C%2FA%3E%26nbsp%3BI'm%20having%20the%20same%20problem%2C%20the%20url%20mentions%20an%20invalid%20scope.%20I%20wonder%20if%20its%20a%20permissions%20thing.%20My%20boss%20doesn't%20have%20a%20problem%20creating%20connectors%2C%20only%20I%20do.%20Not%20sure%20what%20permission%20I%20am%20missing%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1650204%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1650204%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F777117%22%20target%3D%22_blank%22%3E%40lfhighaimer%3C%2FA%3E%26nbsp%3Bany%20luck%3F%20%5Bfingers%20crossed%5D%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1653235%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1653235%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F772147%22%20target%3D%22_blank%22%3E%40JohnMotoMiner%3C%2FA%3E%26nbsp%3BJust%20noting%20that%20I%20am%20also%20experiencing%20this%20issue.%20Would%20love%20updates%20if%20anyone%20finds%20anything.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1653332%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1653332%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20experiencing%20this%20at%20my%20organization%2C%20as%20well.%20I%20asked%20my%20manager%20to%20give%20it%20a%20try%20because%20he%20has%20administrative%20privileges%20across%20the%20tenant%20(whereas%20there%20are%20some%20gaps%20in%20my%20privileges)%2C%20but%20he%20had%20the%20same%20result.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1660334%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1660334%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F779898%22%20target%3D%22_blank%22%3E%40sheesh8080%3C%2FA%3E%26nbsp%3BNot%20as%20of%20yet.%26nbsp%3B%20I've%20been%20called%20and%20emailed%20each%20day%20to%20say%20it's%20being%20looked%20at%20and%20sorry%20for%20the%20delay.%26nbsp%3B%20It%20seems%2C%20Microsoft%20are%20fixing%20something%20on%20their%20end%20which%20solve%20it%20for%20all%20of%20us%20-%20I%20hope!%26nbsp%3B%20HTTP%20500%20%2Finvalid%20scope%20suggests%20something%20is%20broken%20on%20the%20server%20side%20so%20I'm%20guessing%20it's%20maybe%20a%20side%20effect%20of%20the%20known%20issues%20(%233)%20for%20the%20ADO%20connector%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fconnectors%2Fvisualstudioteamservices%2F%23known-issues-and-limitations%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fconnectors%2Fvisualstudioteamservices%2F%23known-issues-and-limitations%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1663666%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1663666%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F772147%22%20target%3D%22_blank%22%3E%40JohnMotoMiner%3C%2FA%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F779898%22%20target%3D%22_blank%22%3E%40sheesh8080%3C%2FA%3E%26nbsp%3BJust%20got%20a%20call%20from%20MS%20to%20say%20they%20will%20be%20rolling%20out%20an%20update%20on%20the%2017%2F18th%20of%20Sept!%26nbsp%3B%20No%20indication%20of%20what%20the%20cause%20might%20be%20but%20hopefully%20we'll%20be%20able%20to%20get%20our%20ADO%2FTeams%20integration%20powers%20back%20this%20week%20%3A)%3C%2Fimg%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1663667%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1663667%22%20slang%3D%22en-US%22%3EGreat%20to%20hear%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1683959%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1683959%22%20slang%3D%22en-US%22%3E%3CP%3ELooks%20like%20this%20was%20resolved%20on%20the%2017th!%20I%20was%20able%20to%20add%2Fconfigure%20a%20new%20DevOps%20connector%20to%20one%20of%20my%20channels%2C%20finally.%20%3A)%3C%2Fimg%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1684012%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1684012%22%20slang%3D%22en-US%22%3EI%20can%20concur%2C%20this%20is%20now%20working!%20Thanks%20for%20reminding%20me%20to%20check%20again%2C%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F789035%22%20target%3D%22_blank%22%3E%40filetrail_dgrossman%3C%2FA%3E!%20And%20special%20thanks%20to%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F777117%22%20target%3D%22_blank%22%3E%40lfhighaimer%3C%2FA%3E%20for%20keeping%20us%20up%20to%20date%20on%20the%20case%20with%20MS.%20Cheers%20to%20you%20all!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1688347%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1688347%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F772147%22%20target%3D%22_blank%22%3E%40JohnMotoMiner%3C%2FA%3E%26nbsp%3B%2C%20the%20issue%20seems%20fixed%20by%20Microsoft%20team%2C%20now%20I%20can%20use%20Azure%20DevOps%20connectors.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1688348%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1688348%22%20slang%3D%22en-US%22%3EThe%20issue%20seems%20fixed%20by%20Microsoft%20team%2C%20now%20I%20can%20use%20Azure%20DevOps%20connectors%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1824930%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1824930%22%20slang%3D%22en-US%22%3E%3CP%3Estill%20having%20this%20issue%20..%20unable%20to%20login..%20i%20get%20all%20the%20way%20past%20the%20login%20but%20teams%20never%20gets%20past%20the%20login%20screen.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1825403%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1825403%22%20slang%3D%22en-US%22%3E%3CP%3Ei%20also%20started%20to%20have%20issue%2C%20it%20was%20working%20last%20week%20until%20today%20when%20i%20try%20to%20configure%20the%20connector%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1826485%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1826485%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20same%20issue%20-%20it%20was%20working%20until%20yesterday%20when%20I%20had%20to%20replace%20expired%20token.%20Then%20I%20wasn't%20able%20to%20configure%20the%20connector%20anymore.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20anyone%20here%20point%20out%20the%20case%20id%20in%20order%20to%20make%20a%20reference%20when%20I%20raise%20a%20new%20support%20ticket%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1827257%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1827257%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F533315%22%20target%3D%22_blank%22%3E%40VanioVanio%3C%2FA%3E%26nbsp%3BI%20have%20the%20same%20issue.%20Yesterday%20it%20was%20not%20possible%20anymore%20to%20change%20a%20connector%20due%20to%20an%20invalid%20token.%20How%20did%20you%20replace%20it%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt's%20also%20not%20possible%20to%20add%20a%20new%20connector.%20I%20get%20the%20sign%20in%20screen%2C%20fill%20in%20all%20information%20but%20nothing%20happens.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1827381%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1827381%22%20slang%3D%22en-US%22%3EI'm%20having%20this%20exact%20issue%20but%20can%20use%20the%20Azure%20Pipelines%20BOT%20which%20at%20this%20point%20is%20a%20better%20approach%20to%20what%20I%20need.%3CBR%20%2F%3E%3CBR%20%2F%3ESee%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fdevops%2Fpipelines%2Fintegrations%2Fmicrosoft-teams%3Fview%3Dazure-devops%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fdevops%2Fpipelines%2Fintegrations%2Fmicrosoft-teams%3Fview%3Dazure-devops%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1827499%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1827499%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F848898%22%20target%3D%22_blank%22%3E%40JackWagon%3C%2FA%3E%26nbsp%3BExactly%2C%20I%20am%20also%20using%20the%20Azure%20Pipelines%20integration%20now.%20I%20have%20lost%20too%20much%20time%20with%20the%20DevOps%20integration...%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1831025%22%20slang%3D%22en-US%22%3EAnyone%20having%20still%20issues%3F%20%26nbsp%3B%20Failed%20to%20acquire%20an%20access...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1831025%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EAnyone%20having%20still%20issues%3F%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EFailed%20to%20acquire%20an%20access%20token.%7B%22Error%22%3A%22invalid_request%22%2C%22ErrorDescription%22%3A%22Client%20secret%20is%20expired.%22%7D%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1831045%22%20slang%3D%22en-US%22%3ERe%3A%20Anyone%20having%20still%20issues%3F%20Failed%20to%20acquire%20an%20access...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1831045%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F849928%22%20target%3D%22_blank%22%3E%40Babic122%3C%2FA%3E%26nbsp%3B%20et%20al%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20in%20contact%20with%20MS%20support%20and%20they%20are%20looking%20into%20it.%20Will%20let%20you%20know%20how%20it%20develops.%3C%2FP%3E%3CP%3EFor%20the%20time%20being%20I%20am%20using%20the%20Azure%20Repos%20and%20Azure%20Pipelines%20add-ons%20as%20a%20workaround.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1841969%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1841969%22%20slang%3D%22en-US%22%3E%3CP%3EFrom%2029%20October%202020%20again%2C%20I%20can't%20access%20DevOps%20Connector%2C%20when%20i%20tried%20that%20time%20get%20an%20error%20message%20%60%3CSPAN%3EFailed%20to%20acquire%20an%20access%20token.%7B%22Error%22%3A%22invalid_request%22%2C%22ErrorDescription%22%3A%22Client%20secret%20is%20expired.%22%7D%60%2C%20After%20that%20i%20logged%20out%20and%20tried%20to%20login%20again%2C%20then%20I%20can't%20login.%20still%20today.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1843689%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1843689%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20support%20ticket%20is%20%22Resolved%22%20but%20the%20issue%20is%20still%20present...hopeless...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20will%20keep%20using%20the%20workaround%20of%20Repos%20%2B%20Pipelines%20to%20replace%20the%20DevOps%20connector.%20So%20far%20these%20are%20working%20just%20fine.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1885588%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1885588%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20still%20getting%20the%20access%20token%20error.%20Anyone%20see%20any%20movement%3F%20Is%20this%20a%20not-so-subtle%20push%20for%20us%20to%20stop%20using%20the%20Azure%20DevOps%20Connector%20and%20move%20to%20the%20Boards%20and%20Pipeline%20bots%2C%20or%20something%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1887097%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1887097%22%20slang%3D%22en-US%22%3EJust%20piping%20in%20to%20say%20me%20too.%20i%20would%20really%20like%20this%20fixed.%3CBR%20%2F%3E%3CBR%20%2F%3EFailed%20to%20acquire%20an%20access%20token.%7B%22Error%22%3A%22invalid_request%22%2C%22ErrorDescription%22%3A%22Client%20secret%20is%20expired.%22%7D%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1887098%22%20slang%3D%22en-US%22%3ERe%3A%20Anyone%20having%20still%20issues%3F%20Failed%20to%20acquire%20an%20access...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1887098%22%20slang%3D%22en-US%22%3EHow%20are%20you%20using%20Azure%20Repos%20and%20Azure%20Pipelines%20add-ons%20as%20the%20workaround%3F%20Do%20you%20mind%20giving%20a%20me%20a%20quick%20pointer%20in%20the%20right%20direction%2C%20I'd%20love%20to%20have%20some%20working%20solution%20myself!%3CBR%20%2F%3ECheers%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1887422%22%20slang%3D%22en-US%22%3ERe%3A%20Anyone%20having%20still%20issues%3F%20Failed%20to%20acquire%20an%20access...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1887422%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F784832%22%20target%3D%22_blank%22%3E%40navil2225%3C%2FA%3E%26nbsp%3BDue%20to%20this%20issue%20I%20discovered%20the%20%3CA%20title%3D%22Azure%20Pipeline%20Bot%20for%20Teams%22%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fdevops%2Fpipelines%2Fintegrations%2Fmicrosoft-teams%3Fview%3Dazure-devops%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EAzure%20Pipeline%20Bot%20for%20Teams%3C%2FA%3E.%26nbsp%3B%20I%20haven't%20even%20bothered%20with%20the%20broken%20connector%20since.%3CBR%20%2F%3E%3CBR%20%2F%3EIt%20takes%20like%205%20minutes%20to%20set%20up%20the%20app%20for%20your%20Team%2FChannel%20and%20to%20subscribe%20to%20your%20Project%2FRepo.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1907053%22%20slang%3D%22en-US%22%3ERe%3A%20Anyone%20having%20still%20issues%3F%20Failed%20to%20acquire%20an%20access...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1907053%22%20slang%3D%22en-US%22%3EThis%20is%20great%2C%20many%20thanks!!!!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2003986%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20Configure%20Azure%20DevOps%20Connector%20in%20Teams%20(HTTP%20ERROR%20500)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2003986%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F772147%22%20target%3D%22_blank%22%3E%40JohnMotoMiner%3C%2FA%3E%26nbsp%3B%3CBR%20%2F%3E%3CSPAN%3EThey're%20also%20actively%20answering%20in%20the%20dedicated%26nbsp%3B%3C%2FSPAN%3E%3CSTRONG%3EAzure%20DevOps%3C%2FSTRONG%3E%3CSPAN%3E%26nbsp%3Bforum%20over%20here%3A%3C%2FSPAN%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdevelopercommunity.visualstudio.com%2Fspaces%2F21%2Findex.html%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdevelopercommunity.visualstudio.com%2Fspaces%2F21%2Findex.html%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3ERegards%20%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.sevenmentor.com%2Fdevops-training-in-pune.php%2520%22%20target%3D%22_self%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3EDevOps%20classes%20in%20pune%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

We are trying to configure the "Azure DevOps" connector in a Teams channel. It has already been added to the channel, so I go to the channel, click the three dots, and click "Connectors."

 

JohnMotoMiner_0-1598465063966.png

 

Then, I click the "Configure" button next to "Azure DevOps":

 

JohnMotoMiner_1-1598465121714.png

 

That then opens a window that says, "To add this connector, sign in to your Azure DevOps account", so I click the "Log in" button.

 

That then browses the login window to a screen that looks like this:

 

authenticate.png

 

I click "Continue", and it takes me to a screen to login to my MS account, and I click on my MS account that is currently "Connected to Windows":

 

pick-an-account.png

 

After clicking the account, it redirects a few times and ends up showing "https://outlook.office.com" in the window header and nothing but a blank, white screen below:

 

white-screen.png

 

I've tried this process over and over again, and even had another coworker follow the same process, and none of us can get anything to appear in the window.

 

I went to the browser version of Teams and did the same process. There was one difference once I got to the blank, white screen bug, which was that the popup window showed a 500 error:

 

"This page isn’t working

outlook.office.com is currently unable to handle this request.

HTTP ERROR 500"

 

500-error.png

 

Anyone have any idea what's going on?

36 Replies
the same happens to me, any help?

@JohnMotoMiner I have an open case on the exact same issue and will let you know if I get a fix of some sort.  My Microsoft technician has got as far as it's to do with outlook and where it's hosted (on-prem seems to not play nicely).  However, we have outlook online so it's being escalated as of now.  I also used to get an error regarding the access token but since I removed the previous configuration I now can't configure it at all! 

lfhighaimer_0-1598893378885.png

Here's to hoping... someone can help get this sorted! 

@lfhighaimer, great to know we're not the only ones experiencing this and that MS is aware! Thanks for the details. We use Office 365 here.

@JohnMotoMiner Same here, when I tried to connect with browser got following response

hafeez1042_0-1598924537552.png

 

I'm having the same issue as well. I'm getting a blank page upon logging in.

Screen Shot 2020-09-02 at 12.09.09 PM.png

@Mary Jane Cruz As many of you who can should get a message into Microsoft to let them know this is going on. I'm afraid that if @Octavio_Vallejo is the only one who has submitted a support request on this, they won't think it's that big of a problem. Octavio can correct me, but I believe the way to submit a request is through: https://admin.microsoft.com/

@lfhighaimer any traction on the support case?

Thanks

@sheesh8080 Unfortunately, not much traction apart from collecting logs and still in escalation.  I'll chase up again and inform the technician of this thread.  Will post back with any updates as soon as I have any.  

@JohnMotoMiner I can confirm that this is the way to raise a support case using the "Need Help" label hovering on the right hand side of the page when signed is an admin.  I've forwarded this thread onto MS so waiting to hear back - hopefully today!

@JohnMotoMiner I'm having the same problem, the url mentions an invalid scope. I wonder if its a permissions thing. My boss doesn't have a problem creating connectors, only I do. Not sure what permission I am missing

@JohnMotoMiner Just noting that I am also experiencing this issue. Would love updates if anyone finds anything.

I'm experiencing this at my organization, as well. I asked my manager to give it a try because he has administrative privileges across the tenant (whereas there are some gaps in my privileges), but he had the same result.

@sheesh8080 Not as of yet.  I've been called and emailed each day to say it's being looked at and sorry for the delay.  It seems, Microsoft are fixing something on their end which solve it for all of us - I hope!  HTTP 500 /invalid scope suggests something is broken on the server side so I'm guessing it's maybe a side effect of the known issues (#3) for the ADO connector https://docs.microsoft.com/en-us/connectors/visualstudioteamservices/#known-issues-and-limitations

Best Response confirmed by JohnMotoMiner (New Contributor)
Solution

@JohnMotoMiner@sheesh8080 Just got a call from MS to say they will be rolling out an update on the 17/18th of Sept!  No indication of what the cause might be but hopefully we'll be able to get our ADO/Teams integration powers back this week :)

Looks like this was resolved on the 17th! I was able to add/configure a new DevOps connector to one of my channels, finally. :)

I can concur, this is now working! Thanks for reminding me to check again, @filetrail_dgrossman! And special thanks to @lfhighaimer for keeping us up to date on the case with MS. Cheers to you all!

@JohnMotoMiner , the issue seems fixed by Microsoft team, now I can use Azure DevOps connectors.