Forum Discussion
Camera freezes in Teams
The registry hack I found here fixed my camera freezing problem
https://windows101tricks.com/webcam-freezes-windows-10/
Sonia2020 Hi, I've tried this with a number of the users that have reported the camera freezing problem. I'm pleased to say that the registry change has worked!
For anyone else looking here's how it was fixed - Taken from the website above:
- Press Windows + R, type regedit and ok to open windows registry editor.
- https://windows101tricks.com/backup-and-restore-windows-registry/ Database, Then navigate to the following key.
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
- just right-click inside the right pane and select New>DWORD (32-bit) value.
- Name the new value ‘EnableFrameServerMode’ and make sure its value is set to ‘0’.
Test a phone call.
Thank you for the fix!
Christian_Stokes , Sonia2020 thank you both , i did this change in my registry and even without restart it works perfect now...
George
- Perfect - worked For me !
this worked for me thanksChristian_Stokes
That's fixed it:-) Creating the new registry key through regedit sorted the issue with a work colleague's laptop where the camera (and separate USB camera) was freezing in Teams and Zoom. Many thanks.
- Worked for me! Thanks
Christian_Stokes That reg key appears to have worked for one of my users. Thank you.
Hey,
I've tried this but still no help. My laptop camera is working perfectly during all the Teams meeting. I also have a SOLO Spark USB document camera that I use to show students drawings as I talk them through it. It worked perfectly last Wednesday but yesterday and today the USB document camera freezes are a couple of seconds. A warning pops up to say the camera has stopped working, try plugging it in and out.
Any idea why my build in web camera is working but my USB one freezes?
Christian,
The first thing that comes to mind for me is drivers. Does the USB camera have drivers you can download?
Does anyone know of a way to implement this registry edit on a computer running Win 10 in S mode?
you can't run Regedit or Rgedit32...
