Forum Discussion
Jason Tenpenny
Sep 16, 2019Iron Contributor
Calls getting placed on hold after answering
So we just recently switched our phone system to Teams. We've noticed on a few occasions that we try to pick up a call from a call queue, and it puts the call back on hold. The user has to resume the...
Freak4915
Jul 17, 2024Copper Contributor
Jason Tenpenny Just had this issue start happening at home with the desktop client. Just throwing my two cents into what could be causing this. I was running snort on the WAN interface in pfsense. With this enabled caused calls to be put on hold. Once disabled the call would work as normal. Will be checking the logs and post again, but it could be related to a firewall rule/policy which is causing this.