Calling Disabled?

Copper Contributor

I can't call on my laptop but i can on my phone?


This is on a normal chat, Not a team.

3 Replies
best response confirmed by Linus Cansby (MVP)



You have 22 persons in that chat, the limit it 20 to make calls.

If you have more than 20 people in a chat, the following chat features are turned off: Outlook automatic replies and Teams status messages; typing indicator; video and audio calling; sharing; read receipts.


It is probably better for you to create a team for those users or invite them to a meeting.

I have only 2 contacts but my call option is disabled in teams can you help me in this@Linus Cansby 

If calling to another Teams user is disabled, it is usually due to a policy disabling that. Check with your Teams administrator