Forum Discussion
BUG? Teams Call Queue Redirect to Voicemail System Message Playing
Hello, In Call Queue, when selecting "Redirect this call to" Voicemail and selecting "Type in a greeting message." It plays the message I typed in then it says, "Please leave a message after the ...
ITSourcePro I have this same exact problem.
well, the issue i face is that it dosen't play my typed in message.
I have a similar situation where a call queue forwards to another call queue then finally to voicemail... i.e Receptionist > Overflow "somebody, answer this call" > "fine go to voicemail" type of call flow.
It will not play the audio file as the voicemail message, it only ever plays the system message. I have tried to type in a custom message as well, it seems to ignore the audio file / typed in message BUT if played as a greeting the audio file plays fine. i.e receptionist > overflow > AA play greeting + redirect to VM (with supressed system message) but the caller hears themselves being ping ponged around our system.
Did anyone have any luck with powershell?
