SOLVED

Blurry Microsoft Teams Photo Icon

Occasional Visitor

I am running into an issue where my profile picture in Teams looks good when I am in a call but everywhere else in the desktop application the picture is blurry (i.e. - chat windows, when you hover over the picture in a meeting, etc.)

 

I have tried resizing the photo 10+ times... 100 x 100, 200 x 200, 300 x 300, etc., etc.

 

I know there is an issue because I can see other members of the organization who have a clear photo in all Teams formats - meetings, chat, hover.

 

Suggestions? Fixes?

2 Replies

Hi @mwilliams7581   Could be that the resolution of your photo is too high.  Have you tried a lower res version?

best response confirmed by ThereseSolimeno (Microsoft)
Solution